Retail Area Manager, Germany/Austria

New Balance, Inc.; Stuttgart; In loco; EUR 60.000 - 90.000; Tempo pieno

Descrizione del lavoro

New Balance in Stuttgart seeks an Area Manager to own and drive store performance across the regional portfolio. You will audit on-site operations, coach store teams, and partner with Store Management to implement action plans that lift sales, efficiency, and customer experience.

You will manage stocktakes, loss prevention, and HR-related tasks while monitoring KPI trends and ensuring consistent execution of policies. A valid EU driving license and willingness to travel are required.

Competenze

• Proven Retail Management experience.
• Demonstrated ability to achieve sales targets.
• Proven people management and leadership skills.
• Experience coaching, driving, and developing a team.
• Excellent attention to detail.
• Continuous improvement mindset.
• Ability to organise and manage projects.
• Proficiency with MS Excel and retail software.

Mansioni

• Own and ensure in-store operational gameplan execution across stores in the area.
• Lead, guide and inspire teams through regular feedback, coaching and celebrating success.
• Manage mystery shop action plans and provide progress reports to the Retail Regional Manager.
• Oversee stocktakes and post-stocktake action planning.
• Drive KPIs such as sales, UPT, ATV and conversion with regular reports and store walkthroughs.
• Provide cash and loss prevention support and review financial controls.
• Monitor controllable costs and assist Head of Retail with P&L analysis.
• Publish monthly audit results into the Retail Portal.
• Oversee HR operations including recruitment, onboarding, payroll, and training.

Conoscenze

Retail management

Sales targets

People management

Coaching

Leadership

Attention to detail

Continuous improvement

Project management

MS Excel

Retail software

English fluency

Strumenti

MS Excel

Retail software

Descrizione del lavoro

Who We Are:

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.

JOB MISSION:

As an Area Manager you willown and ensure all storeswithin the areaadhere tooperational policies and best practices, through store visits and consistent execution of audits on site.Utilisingstore resultsto drive corrective action planning and work withStoreManagement to deliver continual improvements, alongside supportingtheHead of Retailwith administrative tasksand projects to improve performance of the stores and the business.As a brand ambassador, you will drive team performance and create a working culture that embraces New Balance values in a fast paced and energetic environment.

Note: The Area Manager willbe requiredto have an existing,valid driving license for the EU.This person will ideally be based in Germany.

MAJOR ACCOUNTABILITIES:

• Full ownership of instore Operational Gameplan execution across your respective stores.

• Lead,guideand inspire teams throughout the area through regular feedback, coaching and celebrating success.

• Take full responsibility for mystery shop action plans, ensuringtheHead of Retailhas regular feedback on progress and improvement plans.

• Stocktake attendance and spot checking to drive best practice acrossstores andprovide post-stocktakeaction planning reports regularly to theRetailRegionalManager.

• Actively drive KPI’s such as sales, UPT, ATVandconversion through regular commercial report usage andwalkthroughsat store level with the SM & ASM.

• Provide cash and loss prevention support to all stores, includingregular reviews of G4Scollections, petty cash management, reviewing floats prior to business peaks and reporting any financial losses ina timely, effective manner.

• Monitorand manage controllable costs in all stores, including items such as stationary, essential back of house items, minorrepairs,and maintenance

• Assist the Head of Retail in profit & loss analysis and feeding back any recommendations ina timelyfashion.

• Publishing of all monthly audit results into the Retail Portal.

• Overseestore HR operations - recruitment, onboarding, employee relations, payroll, performance management,holiday tracking,training, and development of the store team.

• UK/EMEA based travel may berequired.

• Performallother duties asrequired,always driving operational excellence.

REQUIREMENTS FOR SUCCESS:

• Fluency in English with strong written and verbal communication skills,additionallanguages will beadvantageous.

• ProvenRetailManagement experience.

• Demonstrated ability to achieve salestargets/budgets.

• Proven people management and leadership skills.

• Experience incoaching,driving,and developing a team.

• Excellent attention to detail.

• Quality focused with a continuousimprovementmindset.

• Ability to organise and manage projectseffectively.

• Proficiencywith MS Excel and retail software.

• Commercially aware of the retail market/consumertrends.

• Experienced in working in a stand-alone role – autonomous and comfortable being remotely managed.

• Flexible work schedule includes weekends and holidays.

• A great teamplayer.

• Valid EU driving license.

Equal Opportunity Employer:

New Balance is committed to equality of opportunity for all current and prospective associates regardless of age, disability, race, religion or belief, gender, sexual orientation, pregnancy and maternity, marriage and civil partnership and gender reassignment. We are an equal opportunity employer and support a culture of diversity and inclusion.

If you have not already done so, please let us know if you require any support so we can make the right adjustments and considerations should they be required.