Reservation Supervisor (m/w/d)

25Hours Hotels; Frankfurt; Vor Ort; EUR 33.000 - 39.000; Vollzeit

Benefits dieser Stelle

Free hotel nights (up to 10 per year)

Worldwide employee discounts

4-day workweek

Flexible scheduling

Zusammenfassung

25Hours Hotels in Frankfurt is hiring for a reservations-focused role within a dynamic, hospitality-driven team. You will accept individual reservations, manage calls and emails, and ensure each booking feels special with a touch of magic.

Ideal candidates bring hotel industry or travel agency experience, strong English, and a passion for hosting and selling. Enjoy flexible time off in a 4-day workweek setting and employee perks including stay benefits.

Qualifikationen

• Experience in hotel industry or travel agency preferred.
• Fluent English required.
• Strong host and salesperson mindset.

Aufgaben

• Accept individual reservations and process them.
• Stay well organized when calls and emails arrive simultaneously.
• Provide a charming, helpful booking experience and add a touch of magic.
• Demonstrate a proactive sales approach in bookings.

Kenntnisse

Sales

Guest service

Organization

English fluency

Jobbeschreibung

• Compensation: EUR 3000 - EUR 3500 - monthly

Company Description

We are storytellers - from tales of wild journeys of discovery across the world at 25hours Hotel The Trip to fascinating experiences of famous personalities at 25hours Hotel The Goldman. For us, the diversity which embodies both of our hotels in Frankfurt is our lifestyle. Pizza Friday fun and a round of crazy golf in the office are part of this, as well as flat hierarchies and the opportunity to get a taste of other departments. We are a young team and we love our friendly, informal culture.

COME AS YOU ARE & SHOWHOW YOU CARE
in a 4-day-workweek.
Enjoy 3 days off every week and the opportunity toorganizeyour free time more flexible!

Job Description

How does your working day look like

You are responsible for accepting individual reservations and processing them

You are well organized and coordinated, even when the phone rings and emails arrive at the same time

Your charming nature sets you apart and you make sure that there is a bit of magic in every booking

You love to - sell, sell, sell

Qualifications

Your personality counts more than your CV

You already have experience in the hotel industry or travel agency andcan speak English fluently

You love to be a passionate host and salesperson

On top of this, you know your way around town and always have tips for partying up your sleeve

You're not just bringing your abilities, but also your character

Additional Information

What's in it for you

Only work 4-days a week as a full-time team member without payment or holiday reduction

Get to know our 25hours hotels and stay for free for a maximum of 10 nights per years as an employee

Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world

Benefit from great offers from ournumerouscooperation partners

Reconcile your personal situation with work - we are open to part-time employment, mini-jobsand any other adjustments

Be part of our hilarious staff parties and much more