Product Manager – Cards

Jobtailor; Deutschland; Remote; EUR 90.000 - 130.000; Vollzeit

Zusammenfassung

Jobtailor is seeking a Product Manager to own the end-to-end Cards portfolio, aligning with KPI targets and customer needs. You will define and ship features to boost activation, usage, and retention, while collaborating with Risk, Compliance, Legal, Engineering, Design and Data teams.

You will manage relationships with card issuers/processors and ensure a strong customer servicing experience, including PIN management and in-app controls.

Qualifikationen

• 5+ years of product management experience in fintech or payments.
• Experience owning a card product end-to-end with card processors/issuers and schemes.
• Strong data-driven decision making and measurable impact evidence.
• Experience navigating regulatory environments (PCI-DSS, PSD2).
• Ability to ship customer-facing features in a fast-paced setup.

Aufgaben

• Own end-to-end product vision and roadmap for the Cards portfolio.
• Define, prioritise, and ship features to improve activation, usage, and retention.
• Collaborate with Risk, Compliance, and Legal to meet card scheme rules.
• Work with Engineering, Design, and Data to translate problems into improvements.
• Maintain relationships with card issuers/processors and schemes.
• Own customer experience for card servicing (freezing, PIN, controls).
• Collaborate with UX/UI on servicing experiences.
• Communicate progress and KPIs to stakeholders and leadership.
• Monitor competitor landscape in fintech and card issuing.
• Ensure on-time, quality delivery and conduct team appraisals.

Kenntnisse

Card product ownership

Regulatory compliance knowledge

Agile methodologies familiarity

Stakeholder management

Data analysis

User research

Product roadmap development

Jira/Linear experience

Ausbildung

Bachelor's degree in Business/CS/Finance/Economics

MBA

CSPO Certification

Tools

Jira

Linear

Jobbeschreibung

• Own the end-to-end product vision and roadmap for the Cards portfolio aligned to company KPIs and customer needs.
• Define, prioritise, and ship features that improve activation rates, usage and engagement, and retention across the cards journey.
• Partner with Risk, Compliance, and Legal teams to ensure products meet card scheme rules (Visa/Mastercard), PCI-DSS, and relevant financial regulation (e.g. PSD2) from design through to launch.
• Collaborate with Engineering, Design, and Data teams to translate customer problems into shipped, measurable product improvements.
• Build and maintain strong relationships with third-party partners, e.g. card issuers/processors and card schemes.
• Own the customer experience for card servicing, including freezing/unfreezing cards, replacement, PIN management, and in-app card controls.
• Collaborate with UX/UI designers on card servicing experiences.
• Communicate roadmap, trade-offs, and progress clearly to stakeholders and leadership, including regular reporting on delivery status and product KPIs.
• Monitor the competitive landscape of challenger banks, neobanks, and card issuers globally.
• Ensure on-time and quality delivery of assigned projects.
• Conduct team appraisals, identify training needs, motivate and performance-manage the team in collaboration with the Team Lead.
• Implement mechanisms to monitor, manage, and report progress on team delivery activities.
• Develop and maintain a prioritised product backlog.
• Act as an internal and external product ambassador and point of reference for product-related queries.

Requirements

• 5+ years of product management experience, ideally within a digital bank, fintech, card issuer, or payments company.
• Bachelor's degree in Business, Computer Science, Finance, Economics, or a related field; equivalent practical experience will also be considered
• MBA or relevant postgraduate qualification is a plus, not a requirement
• Formal certification in product management (e.g. CSPO) is beneficial but not essential
• Direct experience owning a card product (debit, credit, or prepaid) end-to-end, including working with card processors/issuers and scheme relationships (Visa/Mastercard).
• Track record of shipping customer-facing features in a fast-paced, agile environment, with clear evidence of measurable impact (conversion, activation, NPS, revenue).
• Experience operating within a regulated environment, working alongside Risk, Compliance, and Legal teams on product decisions.
• Experience working in a scale-up or high-growth fintech environment, comfortable with ambiguity and rapid iteration.
• A background in software development would be considered an asset.
• Strong product sense: ability to translate customer pain points and business goals into a clear, prioritised roadmap.
• Analytical and metrics-driven: comfortable interpreting data, and using it to make and defend product decisions.
• Deep understanding of card payment rails, authorisation flows, settlement, and the wider card issuing ecosystem.
• Excellent stakeholder management and communication skills; able to influence engineering, design, risk, and leadership alike.
• Strong commercial acumen understanding of interchange, unit economics, and how card products drive revenue and cost.
• User-centered mindset, with experience running user research, usability testing, or working closely with design teams.
• Comfortable operating autonomously, owning outcomes rather than outputs, in a culture that values speed and iteration over process.
• Knowledge of fraud prevention, dispute management, and chargeback processes is a strong advantage.
• Familiarity with agile methodologies (Scrum/Kanban) and tools such as Jira, Linear, or similar.

Core Competencies

Demonstrates expertise in product management for card products, with a strong focus on customer experience, regulatory compliance, and measurable impact on key performance indicators. Proficient in collaborating with cross-functional teams to deliver innovative solutions in a fast-paced fintech environment.

Highest-signal resume keywords

• Product Management Experience
• Card Product Ownership
• Regulatory Compliance Knowledge
• Agile Methodologies Familiarity
• Stakeholder Management Skills

Hard Skills

• Product Roadmap Development
• Data Analysis
• User Research
• Feature Prioritization
• Card Payment Rails Understanding
• Metrics-Driven Decision Making
• Commercial Acumen
• Fraud Prevention Knowledge
• Usability Testing
• Customer Engagement Strategies

Soft Skills

• Excellent Communication
• Strong Leadership
• Relationship Building
• Motivational Skills
• Autonomous Work Style

Certifications & Qualifications

• CSPO Certification
• MBA or Relevant Postgraduate Qualification

Industry Keywords

• Fintech
• Digital Banking
• Card Issuer
• Payments Industry
• PCI-DSS
• Visa
• Mastercard
• PSD2
• Challenger Banks
• Neobanks

Tools & Technologies

• Jira
• Linear
• Agile Methodologies
• User Experience Design Tools
• Data Analytics Tools