Presales Engineer

Hoymiles; Frankfurt; On-site; EUR 60,000 - 85,000; Full time

Job summary

Hoymiles sucht eine:n Technical Training Specialist für den deutschen Markt. Sie entwickeln Schulungen, führen Hands-on-Workshops durch und unterstützen Distributor:innen, Installateure und Geschäftspartner:innen bei technischen Fragestellungen rund um PV-Wechselrichter und Energiespeicher.

Sie arbeiten eng mit Vertrieb, Produktmanagement und After-Sales zusammen, um technische Kommunikation sicherzustellen und eine reibungslose Kundenerfahrung zu ermöglichen.

Qualifications

• Mindestens 3 Jahre relevante Berufserfahrung in PV-Wechselrichtern, Speichern von Energie oder C&I-Energiespeichern.

Responsibilities

• Technische Schulungen für Partner, Installateure und Vertriebspartner durchführen.
• Technische Vorverkaufsunterstützung bei Produkt- und Systemauswahl leisten.
• Mit dem Vertrieb Team an Kundengesprächen, Produktdemonstrationen und Markteinführungen arbeiten.
• Vor-Ort-Unterstützung bei Inbetriebnahmen und Installationen bieten.
• Schulungspläne entwickeln und Schulungsmaterialien in Deutsch erstellen und pflegen.
• Kundenanforderungen sammeln und mit internen Teams zur Produkt- und Serviceverbesserung abstimmen.
• Mit Vertrieb, Produktmanagement und After-Sales eng zusammenarbeiten.

Skills

PV-Wechselrichter

Speicher-Systeme

Deutsch (Muttersprache)

Englisch

Präsentationsfähigkeiten

Job description

• Technical Training: Deliver product training and hands-on technical workshops for distributors, installers, and business partners across the German-speaking market.
• Pre-Sales Technical Support: Provide technical consultations on product specifications, system selection, system configuration, and application scenarios for PV inverters and energy storage systems.
• Sales Enablement: Work closely with the sales team on customer visits, technical discussions, product demonstrations, and new product launches.
• On-Site Technical Guidance: Support first-time installations of new products, provide practical installation guidance, and help customers understand system setup and commissioning procedures.
• Training Development: Develop regular training plans and create, maintain, and update German-language technical training materials, presentations, and practical guides.
• Customer Needs Analysis: Collect technical questions, application requirements, and product feedback from customers, and coordinate with internal teams to drive continuous product and service improvements.
• Cross-Functional Collaboration: Work closely with sales, product management, and after-sales service teams to ensure effective technical communication and a smooth customer experience.

Requirements

• At least 3 years of relevant experience in the PV inverter, residential energy storage, or commercial and industrial (C&I) energy storage industry.
• Native-level German proficiency and good English communication skills for daily business and cross-functional collaboration.
• Solid understanding of PV and energy storage systems, including basic operating principles, product functions, technical specifications, and typical applications.
• Ability to independently address pre-sales technical questions related to product selection, system configuration, installation, and product applications.
• Strong customer communication and presentation skills, with the ability to deliver technical training to different audiences, particularly distributors and installers.
• Practical experience in on-site installation, commissioning, technical support, or project implementation.
• A proactive, customer-oriented mindset, with the ability to work independently and collaborate effectively with sales and technical teams.
• Willingness to travel within Germany and other German-speaking markets as required.