About Us We are Koala Cleans Ltd, a fast-growing commercial cleaning company based in the UK. We are looking for a top-tier Outbound BDR & Email Specialist to act as the tip of the spear for our sales engine.
Core Responsibilities
Outbound Outreach
- Conduct cold calls to engage UK commercial decision-makers and pitch our value proposition.
- Send highly personalised email sequences and strategic LinkedIn touchpoints to target contacts.
- Follow up persistently across multiple channels to warm up cold prospects.
- Handle objections confidently, navigate gatekeepers, and qualify prospect interest levels.
- Track all outreach activities, call outcomes, and responses in our CRM and Google Master Tracker.
Meeting & Appointment Setting
- Schedule qualified site walk-throughs and discovery meetings for the Founder.
- Coordinate meeting times between prospective clients and sales leadership.
- Prepare meeting briefs detailing venue background, current provider setup, and client needs.
- Send calendar invites and confirmation reminders to prevent no-shows.
- Update CRM records with meeting statuses and next steps.
Pipeline Management & Reporting
- Track daily, weekly, and monthly activity metrics.
- Report on lead generation performance and conversion rates.
- Analyse outreach effectiveness and optimise messaging to improve booking rates.
- Collaborate with sales leadership on lead quality feedback.
- Forecast pipeline contribution and meeting volume.
Requirements
- Proven B2B Experience: A solid track record of B2B cold calling. Experience calling into the UK market and handling UK gatekeepers is a massive advantage.
- Speed and Efficiency: Ability to work quickly under pressure, producing quality results and showing rapid progress during the training period.
- Impeccable Spoken English: Exceptionally clear and professional English (a neutral, South African, or UK accent is strongly preferred).
- Tech Setup: A completely quiet working environment, a noise-cancelling headset (or Krisp.ai software), and high-speed internet (ping strictly under 50ms).
- Coachability: Takes feedback well and adapts instantly.
Hours & Compensation
- Schedule: Part-time starting at 15 to 20 hours per week. Must be available to dial during UK business hours (between 8:30 AM and 13:00 PM GMT).
- Growth: Hours and base pay are reviewed quarterly for long-term progression.
- Pay: Premium competitive hourly rate plus a lucrative performance bonus for every qualified site walk-through booked.
Our Interview Process
We move fast. Shortlisted candidates will undergo an online roleplay interview, followed by a live trial making calls to UK landlines to evaluate execution. This also includes a short assessment on delivering personalised emails to our list of prospects.