Operations Intern (Internship to Full-time)

Clera; Berlin; Vor Ort; EUR 30.000 - 36.000; Vollzeit

Benefits dieser Stelle

Salary 30k–36k EUR per year

Zusammenfassung

Clera is seeking a hands-on operations internship in Berlin, working directly with the founding team. The role focuses on automating operations across labs, clinicians, customers, and internal tooling, with real ownership from day one.

You will own the end-to-end customer experience, coordinate partnerships across Europe, and build scalable automations using no-code/low-code tools. The internship offers practical experience with visa restrictions and a path to full-time conversion.

Qualifikationen

• 0–2 years of experience in operations, automation, or builder roles.
• Fluent German required for coordination with labs, clinicians, customers, and local team.
• Hands-on experience building automations with no-code/low-code tools.
• Ability to own end-to-end processes independently.
• Available for 3–6 month internship with intent to convert to full-time.
• EU/EEA work authorization; visa sponsorship not available.
• On-site in Berlin, five days per week.

Aufgaben

• Own the end-to-end customer experience from onboarding to retention.
• Coordinate day-to-day operations with partner labs and clinics across Europe.
• Build and maintain internal automations using no-code/low-code tools.
• Perform hands-on kit-packaging and provide B2B support.
• Design scalable operational playbooks to handle more customers with limited headcount.

Kenntnisse

German language (Fluent)

No-code/low-code automation

Automation/ops experience

Independent end-to-end ownership

EU/EEA work authorization

Tools

n8n

Make

Zapier

Notion

Airtable

Linear

Jobbeschreibung

About the Role

This is a hands-on operations internship at an early-stage healthtech startup in Berlin, sitting directly alongside the founding team. The focus is not on managing operations, it is on automating them away, with real ownership from day one across labs, clinicians, customers, and internal tooling.

What You'll Do

• Own the end-to-end customer experience, including onboarding, appointment scheduling, results communication, and retention.
• Coordinate day-to-day operations with partner laboratories, phlebotomy clinics, and supplement manufacturers across Europe.
• Build and maintain internal automations and workflows using tools such as n8n, Notion, Linear, Airtable, and scripting.
• Perform hands-on kit-packaging operations and deliver B2B customer support.
• Design and scale operational playbooks so the business can serve far more customers without proportional headcount growth.

What We're Looking For

• 0 to 2 years of experience in an operations, automation, or builder-oriented role.
• Fluent German speaker, required for coordinating with laboratories, clinicians, customers, and the local team.
• Hands-on experience building automations or workflows with no-code and low-code tools such as n8n, Make, Zapier, Notion, Airtable, or Linear.
• Comfort owning end-to-end processes independently, not in a shadowing or support-only capacity.
• An automation-first mindset, the instinct to eliminate manual work rather than administer it.
• Available for a 3 to 6 month internship with genuine intent to convert to full-time.
• Valid EU or EEA work authorization; visa sponsorship is not available.
• Willingness to work on-site in Berlin five days per week.

Compensation & Benefits

Salary range: 30,000 to 36,000 EUR annually. Visa sponsorship is not available.

Location

On-site, five days per week in Berlin, Germany.