Operations Coordinator Customs Brokerage

PSA BDP; Frankfurt; On-site; EUR 42,000 - 52,000; Full time

Benefits offered by this job

Job Ticket

Kindergarten allowance

Job summary

PSA BDP in Frankfurt is seeking an Operations Coordinator for Customs Brokerage to ensure compliant customs processes and efficient liaison between clients, operations, and authorities. You will develop relationships with local customs, drive improvements, and maintain accurate data while supporting onboarding and reporting.

German and English fluency are required, along with a solid customs background. This role offers an international team, competitive pay, and benefits like Job Ticket and

Qualifications

• Completed apprenticeship in customs or equivalent; additional supply chain qualifications helpful
• 3–5 years experience in customs
• Knowledge and experience of freight forwarding operations
• Working knowledge of operations procedures in the country
• Knowledge in CM ZABIS, BluJay, and/or e2Open advantageous
• Ability to adapt quickly to changing policies and procedures
• Fluent in German and English

Responsibilities

• Ensure customs follows pre-agreed processes between customer, operations and customs
• Ensure entries comply with laws and AEO requirements
• Resolve customs-related issues
• Develop relationships with local customs
• Attend customs meetings and keep local organization informed
• Lead improvement and process optimization initiatives
• Perform data integrity checks and ensure standards
• Support onboarding of new business or new processes
• Create, maintain and validate client work instructions and SOPs
• Ensure all KPI's meet customer requirements
• Ensure team meets customer and internal deadlines
• Periodically review and improve process flow and document changes
• Ensure billing is accurate and timely
• Monitor required data in internal or client systems and produce reports

Skills

Customs coordination

Freight forwarding

CM ZABIS

BluJay

e2Open

German language

English language

Education

Apprenticeship in customs

Supply chain qualification

Tools

CM ZABIS

BluJay

e2Open

Job description

Job Description

PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide. We are a team that celebrates our unique diversity and close-knit community atmosphere.

Job Description

PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide. We are a team that celebrates our unique diversity and close-knit community atmosphere.

Our core values begin at the very top and span the broad reach of our global community. We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization.

PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals.

Operations Coordinator Customs Brokerage (m/f/d) for our Frankfurt office:

Your Tasks:

• Ensure that Customs follows pre-agreed processes between customer, operations and Customs
• Ensure that Customs entries comply with all laws and AEO requirements
• Resolving Customs related issues in general
• Develop relationship with local Customs
• Attend Customs related meetings and keep local organization properly informed
• Lead improvement and process optimization initiatives
• Perform data integrity checks and ensure compliance with standards
• Support local onboarding of new business or new agreed processes
• Create, maintain and validate client work instructions and SOP documents
• Ensure all KPI's meet customer requirements
• Ensure all team meets customer and BDP internal deadlines
• Periodically review and improve process flow and document process flow
• Ensure billing is accurate and timely
• Monitor that all required data is updated on internal or client systems (as per procedures).
• Produce reports as required by clients and/or internal team

Job Requirements

Your Profile:

• Completed apprenticeship in the field of customs or equivalent and additional qualifications in supply chain management will be helpful
• Experience of minimum 3 -5 years in customs
• Knowledge and experience of freight forwarding operations
• Working knowledge of the operations procedure in the country
• Knowledge in the system "CM ZABIS - BluJay/e2Open advantageous
• Ability to adapt quickly to changing policies and procedures
• Language: German and English, both fluent

There are many good reasons to join us:

An open working atmosphere in an international team, lots of creative freedom, flexible working hours, attractive and performance-related remuneration, social benefits: e.g. Job Ticket, kindergarten allowance.

Not convinced yet? Make up your own mind about us!

Personal references in the job advertisement are gender-neutral.

If you have any questions, please contact our HR department at [e-mail]