Customs(Zollprozesse) Operations Manager (f/m/x)

Atlas Metrics; Berlin; Vor Ort; EUR 55.000 - 70.000; Vollzeit

Benefits dieser Stelle

Flexible & Hybrid Work

Company lunches twice per month

Corporate benefits platform

German language courses

Zusammenfassung

Atlas Metrics is seeking an experienced customs operations manager based in Berlin. This role emphasizes a technology-first approach to streamline customs processes and enhance cross-border trade.

The ideal candidate has over 3 years of experience in customs operations and possesses solid knowledge of export and import regulations. We offer flexible hybrid work conditions, company lunches, and opportunities for personal development.

Join us to contribute to a climate-neutral mission and a collaborative workplace culture.

Qualifikationen

• 3+ years of experience in customs operations or customs process management.
• Solid knowledge of export and import regulations.
• Passion for developing innovative customs solutions.

Aufgaben

• Owning customs processes and ensuring operations for customers across multiple regions.
• Using automation tools to classify products and determine duties.
• Steering interactions with external stakeholders and customs authorities.

Kenntnisse

Customs operations management

Knowledge of export and import regulations

Communication skills

Interpersonal skills

Professional proficiency in German (C1) and English

Jobbeschreibung

Job Description

Join our hands‑on customs operations team where collaboration truly matters. While customs is often paperwork‑heavy, we take a technology‑first approach by automating processes and building smarter solutions for cross‑border trade.

This role is based in Berlin.

Your main responsibilities:

• Owning our customs processes, ensuring everyday operations for our customers within the EU, UK, Norway, and Switzerland.
• Using our customs platform and automation tools to classify products and determine duties & taxes.
• Steering and interacting with external stakeholders, including freight forwarders, hubs, warehouses, and customs brokers, while acting as a contact for customs authorities to ensure operational excellence.
• Partnering with our customers on customs‑related topics to enable their business.
• Developing and implementing processes, systems, and guidelines tailored to the needs of e‑commerce merchants to ensure operational excellence and full compliance.

Qualifications

This is what you need to succeed:

• +3 years of experience in customs operations or customs process management.
• Solid knowledge of export and import regulations.
• A passion for developing innovative customs solutions that create real business value.
• Excellent communication and interpersonal skills.
• Professional proficiency in German (C1 or higher) and English.

Additional Information

What we offer:

Flexible & Hybrid Work: Our office is at Alexanderplatz; we have a hybrid working model with flexible remote‑office set‑up and working hours. And if you wish, you can work from almost anywhere for up to 2 months per year.

Benefits: We offer company lunches twice per month, a corporate benefits platform, and German language courses.

Mission Zero: Climate‑neutral and long‑term impact. With our green initiatives, we are reaching climate neutrality for ourselves, and hopefully, we’re inspiring the entire logistics sector to join us to create a sustainable future.

Vibrant Culture & Community: We embody collaboration, open doors, and no‑fuss results focus, and we are successful with our data‑driven and efficient working approach. We like to celebrate and come together, and we strive for a workplace buzzing with energy and camaraderie, highlighted by regular team events, and company‑wide celebrations.

Inclusive Environment: We value diversity and welcome all applicants regardless of ethnicity, religion, national origin, sexual orientation, gender identity, age, or disability.