Mobile Crane Service Technician (m/f/d) Netherlands

XCMG; Krefeld; In loco; EUR 52.000 - 76.000; Tempo pieno

Descrizione del lavoro

XCMG in Nordrhein-Westfalen, Krefeld is seeking a Service & Maintenance professional for the mobile crane segment. You will ensure quality and process compliance, document activities, and collaborate with customers to meet equipment requirements.

The role includes traveling for on-site assignments and coordinating with parts, logistics, and the technical department to continuously improve products and services.

Competenze

• Solid knowledge of (mobile) cranes.
• Experience in maintenance, repair and service of heavy machinery and equipment.
• Willingness to travel for on-site assignments.

Mansioni

• Responsible for service and maintenance business in mobile crane segment.
• Ensure quality and process compliance across service activities.
• Identify and report service/product deviations and participate in root cause analysis.
• Document service activities and contribute to continuous product/service improvements.
• Work closely with customers to understand machinery and operational requirements.
• Manage and optimize internal service processes and interfaces (spare parts, logistics, technical dept).

Conoscenze

Cranes knowledge

Maintenance experience

Customer service

Teamwork

Entrepreneurial mindset

Formazione

Technical vocational training

Descrizione del lavoro

Your mission

• Responsibility for the service and maintenance business in the mobile crane segment
• Ensuring quality and process compliance across all service and maintenance activities
• Identifying and reporting service or product deviations, as well as participating in root cause analysis
• Documenting service and maintenance activities and actively contributing to continuous product and service improvements
• Working closely with customers to understand machinery and operational requirements for mobile cranes
• Managing and optimizing internal service processes and interfaces (e.g., spare parts, logistics, technical department)

Your profile

• Solid knowledge in the field of (mobile) cranes
• Experience in maintenance, repair, and service processes of heavy machinery and equipment (hydraulics, electrical systems, mechanics)
• Experience in customer service as well as collaboration with sales, product, and service organizations
• Technical vocational training (e.g., mechatronics technician, industrial mechanic, electrician) or a comparable qualification
• Entrepreneurial mindset, hands-on attitude, teamwork skills, and strong customer orientation
• Willingness to travel for on-site customer assignments. Very good written and spoken Dutch, and good English skills are an advantage

Why us?

• Exciting responsibilities in an international, growing company specializing in construction machinery
• Extensive professional development and training opportunities
• Flat hierarchies, short decision-making processes, and a modern working environment
• A committed team with a strong focus on collaboration and innovation
• Attractive working conditions with a healthy work-life balance
• An international environment offering a high degree of autonomy and opportunities to make an impact