Mehr Informationen zu Customer Service Specialist (m/f/d)

GAUDLITZ GmbH; Coburg; On-site; EUR 38,000 - 60,000; Full time

Benefits offered by this job

Health and wellness discounts

Flexible working hours

Job bike

Employee discounts in Coburg area

On-site canteen

Internal training and development

Job summary

GAUDLITZ GmbH invites applications for a Customer Sales Specialist (m/f/d) to join the heart of the sales department in Coburg. You will process orders in the ERP system, maintain master data, and manage pricing while preparing forecasts and supporting planning activities.

You will communicate with international customers, leverage your Excel and ERP skills, and collaborate with Production, Planning, Logistics and Finance.

Qualifications

• Secondary school or university degree.
• Experience in customer service, sales support or similar is an advantage.
• Good command of English; German an advantage.
• Experience with an ERP system is an advantage.
• Strong Excel and general MS Office knowledge.

Responsibilities

• Process customer orders in the ERP system.
• Create and maintain customer master data.
• Manage sales prices in the ERP system and verify pricing on invoices.
• Prepare and update short- and long-term sales forecasts.
• Support sales planning and business forecasting activities.
• Communicate with customers regarding orders, deliveries and pricing.
• Coordinate customer priorities with production planning.
• Prepare reports and analyses for management.
• Collaborate with Production, Planning, Logistics and Finance.
• Attend customer meetings and occasional business trips.

Skills

English (spoken & written)

German language skills

ERP system experience

Microsoft Excel

Analytical skills

Communication skills

Organizational skills

Calm under pressure

Driving licence (B)

Education

Secondary school or university degree

Tools

ERP system

Microsoft Office

Job description

The Job

At GAUDLITZ, you’ll start your career as a Customer Sales Specialist (m/f/d) with excellent prospects – right at the heart of the sales department, working closely with clients and products.

Job profile

Your responsibilities

• Process customer orders in the ERP system
• Create and maintain customer master data
• Manage sales prices in the ERP system and verify pricing on customer invoices
• Prepare and update short- and long-term sales forecasts
• Support sales planning and business forecasting activities
• Communicate with customers regarding orders, deliveries and pricing
• Coordinate customer priorities with the production planning team
• Prepare reports and analyses for the management team
• Cooperate closely with the Production, Planning, Logistics and Finance departments
• Participate in customer meetings and occasional business trips

Your Profile

What sets you apart

• Secondary school or university degree
• Previous experience in customer service, sales support or a similar position is an advantage
• Good command of English, both spoken and written, with the confidence to communicate with international customers and colleagues on a daily basis
• German language skills are an advantage
• Experience with an ERP system is an advantage
• Good knowledge of Microsoft Office, especially Excel
• Strong analytical skills and confidence working with numbers
• Good communication and organizational skills
• Ability to stay calm in a fast-paced environment, prioritize effectively and adapt to changing customer requirements
• Driving licence (Category B)

Your development is in the HUB
in the foreground

We want to win you over in the long term. And we have come up with a few ideas to bring you to Coburg. For example, one of the most modern technology centers in Bavaria, projects with 100 percent realization potential or a HUB where you can develop yourself and your strengths.

Innovation
GAUDLITZ Hub

Modern development center with future-oriented processes, technologies and lots of know-how transfer

Integrative, agile
Teamwork

Work in and with small, globally networked toolmaking and production teams in the GAUDLITZ Group

Opportunities and
Further training

Internal training by employees for employees, in-house training, exchange programs and specialist seminars.

Health
Management

• Individual and in-service courses as well as discounts on health services with the i-gb card.

Performance-oriented,
Attractive remuneration

• We reward performance and personal development. That is our understanding of fair play.

Flexibility in
all areas

• Flexible working hours, mobile working, reliable vacation planning, priority for families, flexibility when it counts.

Job bike

• From gravel to e-bike - with your new job bike, you can ride to work even more sportily and sustainably.

Employees
Discounts

• Many attractive discounts at selected retailers and stores in and around Coburg

Own
Canteen

• Healthy nutrition and plenty of culinary variety on site.

For extra protection and quality of life.

Next Gen Future

What are you waiting for? Get started with us!