Medical Services Coordinator

French Consulting; Ramstein-Miesenbach; On-site; EUR 30,000 - 42,000; Full time

Job summary

French Consulting is seeking Medical Services Coordinators to support the Referral Management Center at Ramstein AB. This full-time role involves coordinating referrals, scheduling specialist appointments across MTFs and external providers, and delivering patient-centered administrative support.

You will handle documentation, assist with MEB and STR programs, and generate reports while ensuring compliance with standards.

Qualifications

• High School diploma or GED required; Administrative training preferred.
• Proficiency in Microsoft Office (Excel experience a plus).
• Basic Life Support (BLS) certification (or willingness to obtain).
• Knowledge of medical terminology or TRICARE is a plus.
• U.S. Citizenship required.

Responsibilities

• Review and process referrals for completeness, TRICARE coverage, and accuracy.
• Schedule and track specialty care appointments across MTFs, network, and non-network providers.
• Provide customer service and guidance to patients, families, and providers.
• Support administrative programs such as Medical Evaluation Boards (MEB) and Service Treatment Records (STR).
• Prepare reports and maintain documentation in compliance with standards.

Skills

Administrative coordination

Microsoft Office

Excel

BLS certification

U.S. Citizenship

Medical terminology

Education

High School Diploma

Administrative training

Tools

Microsoft Word

PowerPoint

Job description

We are looking for individuals who want to join our team at Ramstein Air Base.

Job Opportunity: Medical Services Coordinator– Referral Management Center

Location: Ramstein Air Base, Germany – 86th Medical Group

Start Date: Immediately

Schedule: Full-Time (Monday–Friday, 0700–1630, excluding U.S. Federal holidays)

Make a Difference Behind the Mission

Are you detail-oriented, organized, and passionate about supporting healthcare operations? French Consulting is hiring Medical Services Coordinators to provide administrative support within the Referral Management Center at Ramstein AB.

You’ll play a vital role in making sure patients are scheduled promptly, referrals are tracked, and providers have the information they need to deliver quality care.

What You’ll Do

Referral Management & Nursing Support

• Review and process referrals for completeness, TRICARE coverage, and accuracy.
• Schedule and track specialty care appointments across MTFs, network, and non-network providers.
• Provide customer service and guidance to patients, families, and providers.
• Support administrative programs such as Medical Evaluation Boards (MEB) and Service Treatment Records (STR).
• Prepare reports and maintain documentation in compliance with standards.

Who You Are

• You thrive in administrative and coordination roles, keeping systems and processes running smoothly.
• You’re organized, detail-driven, and proactive in solving problems.
• You’re mission-minded and value supporting the healthcare needs of the military community.
• You’re tech-savvy and comfortable with electronic systems and databases.
• You’re a strong communicator who can put patients and providers at ease.

Qualifications

• High School diploma or GED required; Administrative training preferred.
• Proficiency in Microsoft Office (Excel experience a plus).
• Basic Life Support (BLS) certification (or willingness to obtain).
• Knowledge of medical terminology or TRICARE is a plus.
• U.S. Citizenship required.

Why You’ll Love It Here

• Stable weekday schedule with work-life balance
• Meaningful work supporting U.S. military families overseas
• Training opportunities to expand your skills
• Friendly, mission-focused team environment

DOCPER/SOFA/Logistical Support Status

This position is not eligible for support under NATO Status of Forces Agreement (SOFA) supplemental agreement articles 72 or 73.

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French Consulting is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.