Healthcare Operations Manager (ADCMS)

French Consulting; Sinsheim; Hybrid; EUR 90,000 - 120,000; Full time

Job summary

French Consulting seeks an Operations Manager for its Army Direct Care Medical Services (ADCMS) Line of Business based in Sinsheim, Germany. The role combines contract oversight, personnel management, and business development across Europe, with 2 days/week onsite in Sinsheim and remote work for the remainder.

You will ensure contract deliverables, coordinate HR processes, and maintain regulatory compliance while supporting senior leadership with performance reporting and opportunities across EU

Qualifications

• Operations/Project Management experience in business and management settings.
• HR knowledge and experience in recruitment, interviews, training and compensation.
• Proficient with MS Word, Excel, PowerPoint and Outlook.

Responsibilities

• All aspects of Contract Management
• Assist with ADCMS LOB Business Development
• Provide Quality Control Assurance
• Manage security/background checks and credentialing
• Interview, select candidates, provide salary recommendations and onboarding
• Oversight of timekeeping and absence requests
• Financial overview
• Assist with invoicing and expense monitoring
• Equipment ordering, maintenance and inventory
• Supervise Project Officers, Team, and Site Leads
• Interface with CORs and Contracting Officers
• Handle safety aspects
• Care and recognition of employees
• Part of Leadership Team

Skills

Operations/Project Management

HR knowledge

MS Office

Fluent English

German language desirable

US government contracting knowledge

Education

Bachelor's degree in healthcare or business

Master's degree preferred

Tools

Microsoft Office Suite

Job description

We are looking for people who want to join the Management Team at our HQ in Sinsheim, Germany!

JOB OPENING

• Title: Operations Manager for Army Direct Care Medical Services
• Location: 2 Days/week required to work out of HQ in Sinsheim. Remote work is authorized for the remaining days. Frequent site visits required within Europe (primarily Germany)
• Start Date: Immediately
• Job-Type: FullTime

Job Overview

Manages French Consulting’s ADCMS (Army Direct Care Medical Support) Line of Business (LOB) and projects as directed by the company's senior leadership. Monitors and supervises health care contracts, ensuring all deliverables and contractual objectives are met. This can include but is not limited to: quality control, recruiting, hiring, relocation assistance, on-boarding and management of personnel through the life of the contract. Ensures employees adhere to appropriate hospital, clinic, managed care organization, military health agency, or similar entity regulations and procedures per the contract. Performs duties as the primary contact with the appropriate Contracting Officer (KO), Contracting Officer Representative (COR) or other customer authority. Regularly develops and provides reports on contract performance to the company senior leadership. Assists the Business Development team by identifying future contract opportunities, conducting appropriate networking, increasing the company name recognition and executing market analysis.

Qualifications

• Operations/Project Management experience in business and management settings. Must have excellent demonstrable experience in utilizing principles of resource allocation, human resources modeling, leadership techniques, and coordination of people and resources. Preferably in a healthcare setting
• Human Resource knowledge and demonstrable experience in principles and procedures for personnel recruitment, interviews, selection, training, compensation and benefits, labor relations, conflict resolution, and personnel information systems. Must be able to engage directly with employees, customers and company staff to ensure issues are dealt with in a respectful and firm manner
• Solid level knowledge and use of Microsoft Office suite of database programs to include (but not limited to): Microsoft Word, Excel, PowerPoint, and Outlook
• Fluent in the English Language to include a high level of oral and written communication skills. Ability to understand and speak German is desired but not required
• Experience with OCONUS U.S. military organizations and installations is desired but not required
• Must be extremely organized and capable of completing multiple tasks with minimal supervision
• At least five years experience in a Medical/Healthcare (preferred), Business or Mid-Level Management related setting
• Bachelor’s degree in a healthcare or business related field. Master’s degree preferred
• Knowledge of U.S Government Contracting is desired but not required
• U.S military experience, such as a Military Retiree living in Germany with Europe wide U.S. installation access, desired but not required

Job Description

• All aspects of Contract Management
• Assist with ADCMS Line of Business (LOB) Business Development
• Provide Quality Control Assurance
• Manage potential employee Security/Background checks and credentialing
• Interview, make candidate selections, provide salary recommendations and assist with on-boarding and in-processing
• Oversight of timekeeping and absence requests
• Financial Overview
• Assist with Invoicing
• Expense Monitoring
• Equipment Ordering, Maintenance, and Inventory
• Supervise Project Officers, Team, and/or Site Leads
• Interface with CORs and Contracting Officers
• Handle Safety Aspects
• Care and Recognition of Employees
• An integral part of the Leadership Team

Location

French Consulting is considering individuals currently (or soon to be) located within commuting distance of the job location.

DOCPER/SOFA/Logistical Support Status

This position is not eligible for support under NATO Status of Forces Agreement (SOFA) supplemental agreement articles 72 or 73.

French Consulting is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.