Manager, Key Account Management- Central EMEA

Monotype; Berlin; On-site; EUR 120,000 - 180,000; Full time

Benefits offered by this job

Hybrid work arrangements

Competitive compensation with uncapped

Commissions

Job summary

Monotype in Berlin seeks an experienced Manager to lead a team of up to 5 Key Account Managers, growing revenue within the Central EMEA region (DACH + Eastern Europe) and driving retention, expansion, and long-term customer value.

You will coach the team on pipeline management, forecasting, and quota attainment, identify expansion opportunities, and report weekly on pipeline health and opportunities for executives. Collaboration with Customer Success, Marketing, Legal, and others is essential.

Qualifications

• 5–7 years of experience in SaaS sales with a proven revenue track record.
• Fluency in English and native-level German.
• 2+ years in a team lead or management role with pipeline management, forecasting, and quota planning.
• Proven ability to drive revenue expansion within accounts.
• Experience with CRM systems to manage sales processes and forecasting (Salesforce preferred).
• Strong analytical, organizational, communication, and presentation skills.
• Demonstrated ability to identify trends and translate data into effective sales strategies.
• Track record of closing complex annual or multi-year agreements.
• Strong leadership with coaching and developing high-performing teams in a fast-growth environment.
• Knowledge of MEDDIC, MEDDPICC, Challenger Sale.

Responsibilities

• Lead and develop a team of up to 5 Key Account Managers to grow revenue across existing accounts.
• Coach on pipeline management, forecasting accuracy, and quota attainment.
• Monitor KPIs and translate insights into tactics to boost performance.
• Identify expansion opportunities and mitigate churn to improve net revenue retention.
• Provide weekly, data-driven reporting on pipeline health and opportunities for executives.
• Collaborate with Talent Acquisition to recruit top sales talent.
• Partner with Customer Success, Marketing, Legal, Pre-Sales, and Market Intelligence on go-to-market strategies.

Skills

SaaS sales

Team leadership

Forecasting

CRM (Salesforce)

Data analysis

German

English

MEDDIC/MEDDPICC/Challenger

Tools

Salesforce

Job description

Job Description

Monotype is seeking an experienced and driven Manager to lead a team of Key Account Managers responsible for growing and maximizing revenue within our existing customer base in the Central EMEA region (DACH + Eastern Europe). The ideal candidate is a hands‑on sales leader who thrives on driving strategic account growth while building a high‑performance, results‑oriented culture focused on retention, expansion, and long‑term customer value.

Responsibilities

• Lead and develop a team of up to 5 Key Account Managers, driving revenue growth across existing accounts through strategic upsell, cross‑sell, and retention initiatives.
• Coach, mentor, and enable the team to excel in pipeline management, forecasting accuracy, and overall quota attainment.
• Monitor and analyze key performance metrics, translating insights into actionable strategies to improve team performance.
• Guide the team in proactively identifying expansion opportunities, mitigating churn risks, and consistently achieving net revenue retention targets.
• Maintain strong alignment with senior leadership through clear, data‑driven weekly reporting on pipeline health, deal progression, and key opportunities for executive engagement.
• Partner closely with Talent Acquisition to attract, hire, and retain top sales talent.
• Collaborate cross‑functionally with Customer Success, Marketing, Legal, Pre‑Sales, and Market Intelligence to ensure alignment on go‑to‑market strategies and execution.

Qualifications

• 5–7 years of experience in SaaS sales (enterprise or mid‑market), with a strong track record of exceeding revenue targets and maintaining high retention rates.
• Fluency in English and native‑level proficiency in German.
• 2+ years of experience in a team lead or formal management role, including pipeline management, forecasting, and quota planning within an existing customer base.
• Proven ability to drive revenue expansion (upsell and cross‑sell) within accounts.
• Strong experience with CRM systems to manage sales processes and forecasting (Salesforce preferred).
• Excellent analytical, organizational, communication, and presentation skills.
• Demonstrated ability to identify trends and translate data into effective sales strategies.
• Track record of supporting teams in closing complex annual or multi‑year agreements.
• Strong leadership presence with a passion for coaching and developing high‑performing, collaborative teams in a fast‑paced, high‑growth environment.
• Proven knowledge of sales methodologies such as MEDDIC, MEDDPICC, Challenger Sale.

Benefits

• Hybrid work arrangements and competitive paid time off programs.
• Competitive compensation with corporate bonus program & uncapped commission for quota‑carrying Sales.
• A creative, innovative, and global working environment in the creative and software technology industry.
• A highly engaged Events Committee to keep work enjoyable.
• Reward & Recognition Programs (including President’s Club for all functions).
• Professional onboarding program, including robust targeted training for Sales function.
• Development and advancement opportunities (high internal mobility across organization).
• Retirement planning options to save for your future, and so much more!

Preferred location: Berlin. Willingness to travel as needed (approximately 25%) for customer meetings, internal collaboration, and industry events.

Monotype is an Equal Opportunities Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.