Management Assistants and Business Process Assistants

Den Europæiske Centralbank; Frankfurt; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A prominent European financial institution in Frankfurt is seeking Management Assistants and Business Process Assistants to provide comprehensive administrative support. Responsibilities include organizing meetings, managing calendars, and assisting in various business processes. Candidates should have relevant vocational training or a university degree along with at least two years of experience in administrative support. The position offers competitive salary and potential career development opportunities within a multicultural environment.

Leistungen

Professional development opportunities

Inclusive work environment

Diverse team culture

Qualifikationen

• Minimum of two years’ professional experience in administrative support.
• Experience working in international public or private institutions.
• Advanced user knowledge of MS Office tools.

Aufgaben

• Provide administrative and secretarial support to management.
• Organize meetings, conferences, and events.
• Manage calendars and travel arrangements.

Kenntnisse

Administrative support

Event organization

MS Word

MS PowerPoint

MS Outlook

Data management

Analytical thinking

Proficiency in English (C1)

Knowledge of another EU language (B1)

Ausbildung

Vocational training or university degree in relevant field

Tools

Excel

Jobbeschreibung

General Information

Type of contract Fixed-term contract, which may be extended subject to individual performance and organisational needs

Who can apply? EU nationals

Salary C (bracket 1 - step 1) full time monthly net salary: €3,624 plus benefits, for further information see what we offer.

Working time Full time

Place of work Frankfurt am Main, Germany

Closing date 19.01.2026

Your team We are seeking to fill several Management Assistant and Business Process Assistant roles in various ECB business areas. As part of this selection process, we plan to establish a reserve list of candidates who may be considered for identical or similar positions over a period of 24 months, in line with future organisational needs.

The ECB is the central bank responsible for the euro, the currency shared by 20 European Union Member States. The ECB’s main task is to maintain the euro’s purchasing power and hence preserve price stability in the euro area. In addition, the ECB, in cooperation with national supervisors, is responsible for ensuring that European banking supervision is consistent and effective.

In your role as Management Assistant or Business Process Assistant, you will work as part of a team to provide administrative support to managerial and operational staff. You will be responsible for coordinating tasks and projects with senior management and units both within your business area, as well as across the rest of the ECB.

The ECB is an inclusive employer and we strive to reflect the diversity of the population we serve. We encourage you to apply irrespective of age, disability, ethnicity, gender, gender identity, race, religious beliefs, sexual orientation or other characteristics.

Your role

As a Management Assistant or Business Process Assistant you will:

• provide administrative and secretarial support to management and staff, which may include assisting with the running of various business processes (e.g. monitoring central inboxes, creating and coordinating workflows, liaising with internal and external stakeholders);
• organise meetings, conferences and events;
• manage calendars and business travel arrangements, help process expense claims and maintain stocks of office supplies;
• support your unit’s financial/budgetary processes and contribute to budget planning;
• assist with human resources processes for your unit (e.g. recruitment, on-boarding and training);
• manage the flow of information, handling internal and external emails and telephone calls;
• manage your unit’s document management workspace.

The position offers you excellent opportunities to learn about and administer key processes and systems at the ECB, while supporting diverse teams in the smooth implementation of their daily activities. You will be part of a multicultural team that strives for continuous innovation to make a positive impact on the lives of European citizens.

We actively support professional development for our staff. Besides learning opportunities such as training and mentoring, we encourage and support horizontal mobility after some years in the same position.

Qualifications, experience and skills

Essential:

• relevant vocational training or equivalent (such as a university degree) in accounting, public administration, business administration, law, human resources, finance, information technology, communications or another relevant field (see How you can join us for details on equivalences);
• in addition to the above, a minimum of two years’ professional experience in the field of administrative support;
• professional experience working for an international public institution or an international private sector company;
• professional experience in organising onsite and virtual events, conferences or high-level meetings;
• advanced user knowledge of MS Word, PowerPoint and Outlook and intermediate knowledge of Excel;
• professional experience in archiving systems and data management;
• an advanced (C1) command of English and an intermediate (B1) command of at least one other official language of the EU, according to the Common European Framework of Reference for Languages.

You are recognised as someone who supports others proactively. You work constantly to improve your own output and you learn willingly from other people’s diverse perspectives. You signal any need for change by explaining it and proposing alternative solutions. Your strong capacity for analytical thinking enables you to work with incomplete information and you deliver in line with stakeholder needs.

You are motivated to contribute to the ECB’s mission, to serve the citizens of the EU as a member of a public institution and to work with colleagues from all over Europe. You are motivated to be part of our team and to develop and use your skills and competencies to achieve the aims of this position.

Working modalities

We would be happy to discuss part-time arrangements for these roles.

Further information

Some of the contracts will be convertible into permanent contracts after three years subject to individual performance and organisational needs.

Other contracts offered will be fixed-term, the appointment being for a period of at least one year as of the exact starting date of the selected person.

Temporary appointments may be extended or made permanent subject to organisational needs and budgetary constraints. This may result in a staff member with a non-convertible fixed-term contract being offered a convertible contract in accordance with the ECB Conditions of Employment.

Application and selection process

If you are not selected for this position but are still considered suitable, you will be placed on a reserve list (see step 4 of How we hire), from which you might be considered for similar positions within the ECB.

Find out how to apply for a position at the ECB.

Read more about how you can join us.