- Develop, execute, and optimize multi-channel lifecycle marketing campaigns, including email and SMS, to nurture prospective students, drive action, and stabilize conversion rates
- Own student journey communications from prospective inquiries through alumni engagement
- Evaluate and report on campaign effectiveness metrics
- Monitor lifecycle KPIs for applications, enrollments, and starts
- Lead optimization of lifecycle communications using data-informed decisions
- Ensure consistency of lifecycle communications across communication platforms
- Partner with the Creative Manager to maintain brand standards
- Develop testing strategies for personalized communications, targeted offers, and messages to improve student retention and program participation
- Support academic and administrative leadership with data-driven insights and forecasts for strategic planning and decision-making
- Manage stakeholders and drive key marketing initiatives with cross-functional teams
- Communicate with students and ACE employees in real time using online and electronic media
Requirements
- Bachelor's degree in marketing, business management, or related field
- 5+ years of experience in lifecycle marketing, preferably within higher education
- Proven track record in strategic campaign development, execution, and analysis
- Deep understanding of B2B and/or D2C lifecycle marketing and customer behavior
- Expertise in CRM and marketing automation platforms, preferably Microsoft Dynamics and Click Dimensions
- Strong analytical skills for interpreting educational data and translating it into marketing strategies
- Excellent communication skills and ability to lead initiatives and influence teams
- Exceptional organization and time management skills
- Strong analytical and problem‑solving skills with high attention to detail
- Ability to work independently with limited supervision and collaboratively with cross‑functional teams
- Ability to work under pressure and meet tight deadlines
- Self‑motivated, creative, efficient, collaborative, and team‑oriented
- Commitment to the College's Impact mission and civic engagement initiatives
- Minimum remote internet bandwidth of 50 Mbps download and 5 Mbps upload
- Candidates residing in Alaska, Washington D.C., Massachusetts, South Dakota, or Alabama cannot be considered
Core Competencies
Demonstrates expertise in developing and optimizing multi-channel lifecycle marketing campaigns, with a strong focus on data‑driven decision‑making and stakeholder management. Proficient in CRM and marketing automation platforms, with a commitment to enhancing student engagement and retention.
Highest‑signal resume keywords
- Lifecycle Marketing
- Campaign Development
- CRM Expertise
- Data Analysis
- Communication Skills
ATS Optimization Keywords
Hard Skills
- Lifecycle Marketing
- Campaign Development
- Data Analysis
- Email Marketing
- SMS Marketing
- KPI Monitoring
- Testing Strategies
- Customer Behavior Analysis
- Marketing Automation
- Strategic Planning
Soft Skills
- Excellent Communication
- Organizational Skills
- Problem‑Solving
- Collaboration
- Time Management
Industry Keywords
- Higher Education
- B2B Marketing
- D2C Marketing
- Student Engagement
- Civic Engagement
Tools & Technologies
- Microsoft Dynamics
- Click Dimensions