CRM & Lifecycle Marketing Coordinator – Contractor

Lunar Solar Group; Deutschland; Vor Ort; EUR 42.000 - 64.000; Vollzeit

Zusammenfassung

Jobtailor is seeking a CRM Specialist in Germany to drive lifecycle campaigns via Klaviyo and other ESPs. You will craft emails and SMS briefs, coordinate with teams and clients, and ensure timely delivery of copy, creative, and feedback.

You will build and QA campaigns and flows, analyze performance data, troubleshoot issues, and own task management across multiple accounts in a cross-functional environment.

Qualifikationen

• 2+ years of CRM/lifecycle marketing experience or related field.
• Familiarity with Klaviyo or a comparable ESP preferred.
• Agency experience is a plus.
• Excellent written and verbal communication.
• Attention to detail and ability to manage multiple accounts.
• Collaborative, cross-functional team player.

Aufgaben

• Write and traffic email and SMS briefs, coordinating with internal teams and clients to keep copy, creative, and feedback moving on schedule.
• Build, QA, and deploy campaigns and flows within Klaviyo and other ESPs, implementing dynamic content and personalization.
• Troubleshoot rendering and compatibility issues to ensure flawless delivery across devices.
• Pull and analyze CRM performance data on a weekly, monthly, and quarterly cadence, tracking KPIs.
• Monitor flows and campaigns to confirm triggers, segments, and integrations are functioning correctly.
• Own task management within the PM system, keeping dates and content current.
• Maintain organized client files and shared resources in the Lunar G-Drive.
• Build strong working relationships with client stakeholders and become a go-to resource on CRM best practices.

Kenntnisse

CRM/Lifecycle Marketing

Klaviyo Proficiency

Data Analysis

Task Management

Written and Verbal Communication

Tools

Klaviyo

ESPs

CRM Systems

PM Systems

Lunar G-Drive

Jobbeschreibung

• Write and traffic email and SMS briefs, coordinating with internal teams and clients to keep copy, creative, and feedback moving on schedule.
• Build, QA, and deploy campaigns and flows within Klaviyo and other ESPs, implementing dynamic content and personalization as outlined in the brief.
• Troubleshoot rendering, linking, and compatibility issues to ensure flawless delivery across devices and platforms.
• Pull and analyze CRM performance data on a weekly, monthly, and quarterly cadence, tracking KPIs like deliverability, open rate, click rate, conversion rate, and unsubscribe trends.
• Monitor flows and campaigns to confirm triggers, segments, and integrations are functioning correctly, flagging anomalies with supporting data.
• Own task management within the PM system, keeping dates and content current and flagging any items that fall behind schedule.
• Maintain organized client files and shared resources in the Lunar G-Drive.
• Build strong working relationships with client stakeholders and become a go-to resource on CRM best practices and platform capabilities.

Requirements

• 2+ years of CRM/lifecycle marketing experience or a related field.
• Familiarity with Klaviyo or a comparable ESP preferred.
• Agency experience is a plus.
• A track record of achievement and strong attention to detail.
• Excellent written and verbal communication skills.
• Resourcefulness and creative problem-solving abilities.
• Ability to prioritize tasks and manage multiple accounts to meet deadlines.
• Experience working in collaborative, cross-functional teams.

Core Competencies

Demonstrates expertise in CRM and lifecycle marketing, with a strong focus on campaign management, data analysis, and client relationship building. Proficient in utilizing Klaviyo and other ESPs to implement effective marketing strategies and optimize performance metrics.

Highest-signal resume keywords

• CRM/Lifecycle Marketing Experience
• Klaviyo Proficiency
• Data Analysis and KPI Tracking
• Task Management and Organization
• Strong Written and Verbal Communication

ATS Optimization Keywords

Hard Skills

• Campaign Management
• Dynamic Content Implementation
• Performance Data Analysis
• Troubleshooting Rendering Issues
• Email and SMS Brief Writing

Soft Skills

• Attention to Detail
• Creative Problem-Solving
• Resourcefulness
• Prioritization
• Collaboration

Industry Keywords

• Lifecycle Marketing
• Campaign Flows
• Client Stakeholder Management
• Agency Experience
• Performance Metrics

Tools & Technologies

• Klaviyo
• Email Service Providers (ESPs)
• CRM Systems
• Project Management Systems
• Lunar G-Drive