Lending Closet Administrator

French Consulting; Wiesbaden; On-site; EUR 17,000 - 25,000; Part time

Job summary

French Consulting in Wiesbaden, Germany, seeks a part-time on-call Lending Closet Administrator to support Army Community Service relocation services. The role covers item lending, inventory tracking, and customer assistance for DoD personnel and families.

The position requires fluency in English, at least one year of customer service, and familiarity with MS Office; background checks are mandatory. Immediate start preferred.

Qualifications

• Able to read, write and speak English fluently
• Minimum of one-year customer service experience
• Familiar with MS Word, Excel, PowerPoint, Publisher, Access, Internet, and e-mail
• Familiar with U.S. Army regulations and lifestyle is highly desirable but not necessary
• Able to obtain a background check

Responsibilities

• Operate the Lending Closet
• Issue and receive items in accordance with the Relocation Readiness Program standards
• Ensure correct client information is obtained and complete to track Lending Closet transactions
• Produce and submit a weekly report on all clients with overdue items
• Notify customers of overdue items via email and a follow-up phone call
• Maintain and file a hard copy of the Lending Closet contracts
• Enter transactions and contacts to the Army Family Web Portal daily
• Restock and maintain accurate inventory
• Conduct inventory of supply items and provide a status report of the inventory quarterly
• Complete records for disposal of all items that have reached the end of their lifecycle and remove items from inventory
• Dispose of the items utilizing on-post recycling and disposal facilities
• Choose and purchase Lending Closet items
• Maintain all Lending Closet items are in safe and sanitary working order
• Clean loaner items upon each return and restock the loaner kit before placing it back into the inventory

Skills

English fluency

Customer service experience

Tools

MS Word

MS Excel

MS PowerPoint

MS Publisher

MS Access

Internet

Email

Job description

We are looking for individuals who want to join our team in Wiesbaden, Germany

JOBOPENING

• Title: Army Community Service (ACS) Lending Closet Administrator
• Location:Wiesbaden, Germany
• Start date: Immediately
• Job-Type: Part-Time On-Call (coverage for leave or call-outs)

SUMMARY

Army Community Service (ACS) is a primary resource agency that delivers services tailored to the needs of the extended U.S. Army Garrison Wiesbaden community. ACS’s goal is to maintain community readiness and resiliency through its wide range of proactive educational opportunities, as well as individualized counseling and coaching services.

The Lending Closet Administrator provides military personnel, Department of Defense (DoD) civilians, and their family members relocation support services. The Lending Closet Administrator manages and executes the lending, tracking, and inventory of Lending Closet items. Providing superior customer service and assisting customers during the challenging relocation transition is key.

QUALIFICATIONS

• Able to read, write and speak English fluently
• Minimum of one-year customer service experience
• Familiar with MS Word, Excel, PowerPoint, Publisher, Access, Internet, and e-mail
• Familiar with U.S. Army regulations and lifestyle is highly desirable but not necessary
• Able to obtain a background check

JOB DESCRIPTION INCLUDES, BUT IS NOT LIMITED TO:

• Operate the Lending Closet
• Issue and receive items in accordance with the Relocation Readiness Program standards.
• Ensure correct client information is obtained and complete to track Lending Closet transactions.
• Produce and submit a weekly report on all clients with overdue items.
• Notify customers of overdue items via email and a follow-up phone call.
• Maintain and file a hard copy of the Lending Closet contracts.
• Enter transactions and contacts to the Army Family Web Portal daily.
• Restock and maintain accurate inventory.
• Conduct inventory of supply items and provide a status report of the inventory quarterly.
• Complete records for disposal of all items that have reached the end of their lifecycle and remove items from inventory.
• Dispose of the items utilizing on-post recycling and disposal facilities.
• Choose and purchase Lending Closet items.
• Maintain all Lending Closet items are in safe and sanitary working order.
• Clean loaner items upon each return and restock the loaner kit before placing it back into the inventory.

Additional Information

This position is not eligible for support under NATO Status of Forces Agreement (SOFA) supplemental agreement articles 72 or 73.

Be advised, this announcement is pending award and is subject to change without notice. All dates listed in this announcement are tentative and are, dependent upon the results of the award process.

For more information, go to our website. French Consulting has been designated a Military Friendly Employer!

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French Consulting is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.