ACS Adminstration Specialist/Front Desk

French Consulting; Wiesbaden; Sur place; EUR 17 000 - 25 000; Temps partiel

Résumé du poste

French Consulting in Wiesbaden, Germany is seeking an ACS Reception and Administration Specialist for a part-time on-call position. The role supports the Army Community Service Director with administrative tasks, reception duties, and coordination of meetings and calendars.

Ideal candidates will have an Associate degree or equivalent, 2 years of customer service experience, and 1 year of briefing/training experience, plus proficiency in Microsoft Office and knowledge of the Wiesbaden area for

Qualifications

• Associate degree (or equivalent to a minimum of two years of secondary education) in Social Science or Business, Human Resources, Education, or Social Science.
• 2 years' work or volunteer experience in customer service and family or social service programs performed in the last 5 years.
• 1-year experience in conducting briefings, training, preparing formal and informal correspondence, memoranda, reports, and data collection, and creating lesson plans for classes.
• Proficient in Microsoft Office.
• Knowledge of the local Wiesbaden area community to conduct the Host Nation Orientation class and downtown tour.

Responsabilités

• Performs administrative support services to the Army Community Service Director (ACSD), such as preparing and tracking memoranda, Requests for Personal Actions (RPAs), and Interactive Customer Evaluation (ICE).
• Refers and advises Military personnel, their families, civilians, and retirees on all facets of community resources.
• Provides ongoing and specialized reception, clerical coordination, and primary support for the computer room.
• Maintains accurate and complete records and files of documents to include all U.S., German, and local regulations, standards, provisions, codes, laws, etc.
• Coordinates and participates in scheduled and unscheduled meetings, conferences, and briefings related to ACS functions and services as requested.
• Prepares reports and maintains ACS master and reservation calendars, all ACS rosters, and tracks other schedules.
• Provides support to sponsorship trainers for spouse and youthsponsorship.
• Maintains and upkeeps the Lending Closet office, specifically by issuing and accepting returned Lending Closet bins, GPS equipment, and cell phones, and by recording transactions in CTS.

Connaissances

Customer service

Public speaking/training

Record keeping

Formation

Associate degree (or equivalent to a minimum of two years of secondary education) in Social Science or Business, Human Resources, Education, or Social Science

Outils

Microsoft Office

Description du poste

We are looking for individuals who want to join our team at Wiesbaden, Germany!

• Title: ACS Reception and Administration Specialist
• Location: ACS Wiesbaden (Hainerberg Kasserna)
• Start Date:Immediately
• Job-Type: Part-Time On-Call (PTOC)

Part-Time On-Call(PTOC)=Substitute and replacement personnel for planned and unplanned absences at the ACS Office. Personnel should be available on short notice.

JOB DESCRIPTION INCLUDES, BUT IS NOT LIMITED TO

• Performs administrative support services to the Army Community Service Director (ACSD), such as preparing and tracking memoranda, Requests for Personal Actions (RPAs), and Interactive Customer Evaluation (ICE).
• Refers and advises Military personnel, their families, civilians, and retirees on all facets of community resources.
• Provides ongoing and specialized reception, clerical coordination, and primary support for the computer room.
• Maintains accurate and complete records and files of documents to include all U.S., German, and local regulations, standards, provisions, codes, laws, etc.
• Coordinates and participates in scheduled and unscheduled meetings, conferences, and briefings related to ACS functions and services as requested.
• Prepares reports and maintains ACS master and reservation calendars, all ACS rosters, and tracks other schedules.
• Provides support to sponsorship trainers for spouse and youthsponsorship.
• Maintains and upkeeps the Lending Closet office, specifically by issuing and accepting returned Lending Closet bins, GPS equipment, and cell phones, and by recording transactions in CTS.

QUALIFICATIONS

• Associate degree(or equivalent to a Minimum of two years of secondary education) in Social Science or Business, Human Resources, Education, or Social Science.
• 2 years' work or volunteer experience in customer service and family or social service programs performed in the last 5 years.
• 1-year experience in conducting briefings, training, preparing formal and informal correspondence, memoranda, reports, and data collection, and creating lesson plans for classes.
• Proficient in Microsoft Office.
• Possess knowledge of the local Wiesbaden area community to conduct the Host Nation Orientation class and downtown tour.

French Consulting is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.