Lead Technician, CIC – Clinical Intervention Center

Jobtailor; Deutschland; Hybrid; EUR 32.000 - 52.000; Vollzeit

Zusammenfassung

Jobtailor is seeking a Pharmacy Technician to support the CIC team in daily operations, training, and process improvements. You will back leadership with workload coordination and act as a resource for technicians.

Responsibilities include supporting therapeutic interchange, reporting, audits, stock review, IT collaboration, and utilization of OASIS, OmniDX, MicroStrategy, Salesforce, and Omniview for reporting and operations.

Qualifikationen

• Active Pharmacy Technician license or registration in good standing.
• Minimum of two years of relevant pharmacy technician experience.
• Proficiency with Excel and data analysis for reporting.
• Familiarity with pharmacy systems and workflows.

Aufgaben

• Support day-to-day CIC operations and guide workflows.
• Mentor and train technicians; support leadership with workload coordination.
• Assist with Therapeutic Interchange responsibilities, including audits and QA checks.
• Support data collection and reporting using OASIS, OmniDX, MicroStrategy, and Salesforce.

Kenntnisse

Pharmacy operations

Mentoring

Data analysis

Organizational skills

Problem solving

Ausbildung

Pharmacy Technician License

Tools

OASIS

OmniDX

MicroStrategy

Salesforce

Omniview

Jobbeschreibung

• Support day-to-day operations of the CIC team by completing projects, providing workflow guidance, technician training, and operational support
• Serve as a resource for technicians and assist leadership with workload coordination
• Support Facility Formulary Therapeutic Interchange and Third-Party Therapeutic Interchange responsibilities, including reporting, audit support, quality assurance checks, and ongoing monitoring
• Support OmniDX to OASIS FFTI and TPTI conversion efforts, including pulling forms from Omniview, activating FFTI and TPTI, and tracking conversion activities
• Review pharmacy stock and coordinate with pharmacy purchasing to address stocking needs or gaps
• Partner with IT teams on reporting needs, system and reporting troubleshooting, and resolution follow-up
• Use OASIS, OmniDX, MicroStrategy, Salesforce, Omniview, and other Omnicare systems for reporting, research, workflow support, and operational follow-up
• Provide guidance, coaching, and mentoring to technicians
• Train and support technicians by reinforcing standard operating procedures, best practices, and process expectations
• Participate in team meetings, process improvement initiatives, and special projects
• Support other CIC areas as needed, including customer service, faxing, order processing, prior authorizations, and medication therapy management support

Requirements

• Minimum of two years of relevant pharmacy technician experience
• Active pharmacy technician license or registration in good standing in the state where the candidate resides
• Demonstrated knowledge of applicable workflows, systems, policies, and procedures
• Strong organizational skills with the ability to prioritize tasks in a fast-paced environment
• Ability to mentor, train, and support team members while maintaining professionalism and confidentiality
• Proficiency with computer systems and standard office applications
• Microsoft Excel experience, including the ability to organize, review, and analyze data to support reporting and tracking
• Ability to identify issues, research information, and recommend practical solutions
• High school diploma or GED required
• Ability to work the assigned schedule and remain available during standard operating hours
• Ability to maintain a suitable remote work environment supporting confidentiality, productivity, and business requirements

Core Competencies

Demonstrates expertise in pharmacy operations, including workflow management, technician training, and quality assurance. Proficient in utilizing various pharmacy systems for reporting and operational support while maintaining strong organizational and mentoring skills.

Highest-signal resume keywords

• Pharmacy Technician Experience
• Active Pharmacy Technician License
• Microsoft Excel Proficiency
• OASIS System Knowledge
• OmniDX System Experience

ATS Optimization Keywords

Hard Skills

• Workflow Management
• Quality Assurance Checks
• Data Analysis
• Reporting
• Process Improvement
• Medication Therapy Management
• Standard Operating Procedures
• Audit Support
• Technician Training
• Operational Support

Soft Skills

• Organizational Skills
• Mentoring
• Professionalism
• Confidentiality
• Problem-Solving

Certifications & Qualifications

• Pharmacy Technician License

Industry Keywords

• Pharmacy Operations
• Therapeutic Interchange
• Third-Party Interchange
• Pharmacy Purchasing
• Customer Service

Tools & Technologies

• OASIS
• OmniDX
• MicroStrategy
• Salesforce
• Omniview