KFZ-Meister mit Betriebsleitungsfunktion

Carglass GmbH; Neckarsulm; Vor Ort; EUR 150.000 - 200.000; Vollzeit

Zusammenfassung

A leading auto service company in Neckarsulm is seeking a dedicated individual to demonstrate skills in customer service and technical roles. In this position, you'll provide excellent service by understanding customer needs, maintain tools, and comply with company policies. The role requires someone who's technically trained and can work towards personal KPIs, while being supported and supervised for unfamiliar tasks. Join us to enhance your capabilities while contributing positively to the team.

Aufgaben

• Is technically trained for 'Standard' jobs but may not have put all training into practice.
• Requires further support and supervision to meet targets.
• Responds effectively to customer needs to deliver great service.
• Presents and sells Value Added Products and Services.
• Understands company policies and complies with them.

Jobbeschreibung

Overview

The role holder demonstrates core skills, knowledge, and competence in all role requirements, and is improving capability and proficiency.

Responsibilities

• Is technically trained for “Standard” jobs but may not have put all training into practice and is exposed to “complex” jobs with supervision
• Requires further support, development and supervision to meet targets and complete new or unfamiliar tasks
• Responds effectively by understanding and listening to customer needs to deliver great service
• Finds appropriate opportunities to present and sell Value Added Products and Services (VAPS)
• Understands company policies and procedures and complies with them
• Understands and works towards branch and personal KPIs
• Maintains tools and related kit in good condition