Key Account Manager Balkans (m/f/d)

Synology; Düsseldorf; Vor Ort; EUR 70.000 - 110.000; Vollzeit

Benefits dieser Stelle

Culture of ownership

Products you can believe in

Competitive compensation + bonus

Vibrant team culture

Full-time employment via EOR partner

Zusammenfassung

Synology is seeking an ambitious Key Account Manager to drive growth in the Balkan region from Sofia or Timisoara. You will build strong customer and partner relationships, identify new opportunities, and develop sustainable revenue growth across IT infrastructure, storage, and cloud solutions.

You will lead commercial discussions, coordinate with the German office, and manage the sales pipeline to achieve sales targets while ensuring high customer satisfaction and long-term account growth.

Qualifikationen

• 3–5 years of experience in key account management or related commercial role within IT/technology
• Proven track record of developing new business and achieving sales targets
• Experience selling technical products such as IT infrastructure, storage, networking, cloud or related technology
• Strong consultative and solution-based sales approaches
• Ability to build trusted, long-term relationships with customers, partners, and internal stakeholders
• Excellent negotiation, communication, and presentation skills
• Commercially minded, target-driven, proactive, and able to manage multiple opportunities independently
• Comfortable working with technical colleagues and able to communicate business value of technical solutions
• Strong strategic mindset and initiative
• Fluent Bulgarian or Romanian and English
• Based in Sofia or Timisoara, with a valid driving licence and own vehicle for customer visits across the country

Aufgaben

• Develop and manage strategic customer accounts in the Balkan region
• Identify, qualify, and develop new business opportunities across target markets and customer segments
• Build and maintain strong relationships with key decision-makers, partners, distributors, and channel contacts
• Create and execute account plans and business-development strategies to achieve sales targets
• Lead commercial discussions, prepare quotations and proposals, negotiate terms, and close deals
• Manage the sales pipeline, forecasts, and opportunity reporting accurately and proactively
• Coordinate sales activities with the German office, Account Management, Solution Engineering, distributors, and channel partners
• Support partner recruitment, enablement, and joint go-to-market activities where appropriate
• Represent the company at customer meetings, partner events, industry events, and trade shows
• Monitor market developments, customer needs, competitor activity, and emerging business opportunities
• Ensure a high level of customer satisfaction and support long-term account growth

Kenntnisse

Key account management

Business development

B2B sales

Consultative selling

Negotiation

Communication skills

Presentation skills

Strategic mindset

Multi-tasking

English

Bulgarian/Romanian

Jobbeschreibung

Build a better world with data

We are looking for an ambitious and customer-oriented Key Account Manager to drive growth in the Balkan market. This role combines strategic account management with business development: building strong customer and partner relationships, identifying new opportunities, and developing sustainable revenue growth.

Your mission

• Develop and manage strategic customer accounts in the Balkan region

• Identify, qualify, and develop new business opportunities across target markets and customer segments

• Build and maintain strong relationships with key decision-makers, partners, distributors, and channel contacts

• Create and execute account plans and business-development strategies to achieve sales targets

• Lead commercial discussions, prepare quotations and proposals, negotiate terms, and close deals

• Manage the sales pipeline, forecasts, and opportunity reporting accurately and proactively

• Coordinate sales activities with the German office, Account Management, Solution Engineering, distributors, and channel partners

• Support partner recruitment, enablement, and joint go-to-market activities where appropriate

• Represent the company at customer meetings, partner events, industry events, and trade shows

• Monitor market developments, customer needs, competitor activity, and emerging business opportunities

• Ensure a high level of customer satisfaction and support long-term account growth

Your profile

• At least 3–5 years of experience in key account management, business development, B2B sales, or a comparable commercial role within the IT or technology sector

• Proven track record of developing new business and achieving sales targets

• Experience selling technical products, IT infrastructure, software, storage, networking, cloud, or related technology solutions is highly desirable

• Strong understanding of consultative and solution-based sales approaches

• Ability to build trusted, long-term relationships with customers, partners, and internal stakeholders

• Excellent negotiation, communication, and presentation skills

• Commercially minded, target-driven, proactive, and able to manage multiple opportunities independently

• Comfortable working with technical colleagues and able to understand and communicate the business value of technical solutions

• Strong strategic mindset, initiative, and ability to identify market potential

• Fluent Bulgarian or Romanian and English, both written and spoken

• Friendly, confident, and professional team player with a high level of self-responsibility

• Based in Sofia or Timisoara, with a valid driving licence and own vehicle for customer visits throughout the country (compensation package will be presented)

What we offer

• A Culture of Ownership: We trust you to be the expert. You'll be given the responsibility to match your freedom.

• Work with Products You Can Believe In:We're a leader in our category, making technology that people genuinely love to use.

• Competitive Compensation:We offer a fixed salary plus aperformance-based bonusthat directly rewards your results.

• Vibrant Team Culture:Join a supportive, tech-passionate team. We invest in our culture throughregular team-building events, company gatherings, and a collaborative environment.

• Full-time employment contract via our EOR partner