Key Account Manager

Karo Healthcare; Düsseldorf; On-site; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Growth opportunities

Flexible schedule

Challenging projects

Positive team environment

Start-up spirit with international org

Job summary

Karo Healthcare is seeking a driven Key Account Manager for our Düsseldorf office. You will own strategic relationships with major customers across FMCG, pharmaceutical wholesalers, and pharmacies, driving turnover, margins and profitability.

The role requires strong negotiation skills, strategic thinking, and fluency in German and English. You will coordinate with internal teams to develop plans, execute promotions, and pursue new business opportunities in an international environment.

Qualifications

• Proven experience in Key Account Management or equivalent
• Strong ability to manage revenue, margins and customer budgets
• Excellent negotiation and value-based selling skills
• Ability to plan strategically and execute tactically
• Strong communication and stakeholder management across levels
• Solid market understanding and ability to translate insights into actions
• Project management and organisational skills
• Proficient in PowerPoint and Excel
• Excellent written and spoken German and English

Responsibilities

• Own and develop strategic relationships with key customers across FMCG, pharmaceutical wholesalers, pharmacies, cooperations and networks
• Take responsibility for turnover, margin and budget performance across accounts
• Develop and execute strategic and operational plans to drive sales, revenue and margin growth
• Lead annual negotiations with key customers balancing opportunities with profitability
• Review and evolve commercial terms and customer conditions
• Drive targeted promotions and commercial initiatives based on shopper and customer needs
• Identify new business opportunities and craft innovative sales strategies
• Monitor market and competitor developments to spot growth opportunities

Skills

Key Account Management

Commercial mindset

Negotiation

Strategic thinking

Stakeholder management

Project management

PowerPoint & Excel

German & English

Job description

Karo Healthcare, a dynamic and growing personal-care retail company, is all about making smart choices for everyday healthcare. With a wide-ranging portfolio across seven categories including medical products, we own and sell over 80 brands in about 90 countries. Our portfolio includes such brands as E45, Pevaryl, Lamisil, Nutravita, Decubal and many others. Our core belief in empowering people to make intelligent health decisions drives our growth strategy, blending organic expansion and M&A.

Join us at Karo Healthcare on our exciting journey. We're currently looking for a Key Account Manager for our office in Düsseldorf.

What's in it for you?

This is a high-impact commercial role for someone who enjoys moving fast, owning customer relationships and turning strategy into results. You'll work with leading customers across the pharmacy and consumer healthcare landscape, take real responsibility for growth and profitability, and gain exposure to an ambitious international business that is scaling quickly.

What you'll be doing

• Own and develop strategic relationships with key customers across FMCG, pharmaceutical wholesalers, pharmacies, pharmacy cooperations and franchise pharmacy networks
• Take responsibility for turnover, margin and budget performance across your accounts
• Build and execute strategic and operational customer plans to drive sustainable sales, revenue and contribution margin growth
• Prepare and lead annual negotiations with key customers, balancing commercial opportunities with profitability targets
• Review and further develop sustainable commercial terms and customer conditions
• Drive targeted promotions and commercial initiatives based on shopper and customer needs
• Identify new business opportunities and develop innovative customer and sales strategies
• Monitor market, customer and competitor developments to identify growth opportunities and emerging trends
• Act as a trusted strategic partner and key point of contact for customers, while coordinating effectively with internal stakeholders across the business

Requirements

• Proven experience in Key Account Management, Sales or Commercial roles, ideally within FMCG, consumer healthcare, pharmaceuticals or another fast-moving environment
• Strong commercial mindset with experience managing revenue, margin and customer budgets
• Excellent negotiation skills and a value-based selling approach
• Ability to combine strategic thinking with a hands-on, execution-focused way of working
• Strong communication and stakeholder management skills, with confidence engaging contacts at different organisational levels
• Solid customer and market understanding with the ability to translate insights into commercial actions
• Strong project management and organisational skills
• Confident user of Microsoft PowerPoint and Excel
• Excellent written and spoken German and English

Benefits

• Opportunity to create, grow, and encourage
• Apart from a competitive salary pack, there are lots of growth opportunities to meet your personal ambitions
• Flexible schedule and life work balance
• Responsibility for exciting and challenging projects that have a direct, visible impact on our customers and the industry
• Very positive work environment in a young, international, and motivated team
• Start-up spirit while being a part of the large international organization with strong values

Karo Healthcare has a Diverse & Inclusive environment. We are looking for qualified candidates irrespective of gender, gender identity, sexual orientation, ethnicity, race, religion, national origin, disability or age.