Junior Sales Operations Specialist

Jobtailor; Deutschland; Remote; EUR 60.000 - 90.000; Vollzeit

Zusammenfassung

Jobtailor is seeking a Business Analyst to optimize Salesforce CRM, analyze sales trends, and deliver dashboards. You will collaborate with finance and sales to ensure data accuracy and drive process improvements across regions in a multinational setting.

The role requires 2–5 years of experience, strong Salesforce expertise, and bilingual English and Spanish communication skills. This position is based in Germany and involves cross‑functional collaboration and ongoing system enhancements.

Qualifikationen

• Bachelor’s degree in Business or related field.
• 2–5 years of experience as a Business Analyst or similar role.
• Strong knowledge of Salesforce Sales Cloud.
• Hands-on experience with Flow, Process Builder, and Reports & Dashboards.
• Excellent analytical, problem-solving, and communication skills.
• Ability to work with cross-functional teams.
• Written and spoken English and Spanish.

Aufgaben

• Analyze sales trends, pipeline health, and conversion rates to identify opportunities for improvement.
• Maintain and optimize Salesforce CRM.
• Collaborate with finance and sales teams to resolve discrepancies in orders, pricing, or contracts.
• Prepare and report monthly and quarterly analytics and dashboards.
• Provide Salesforce user support, troubleshooting, and training.
• Assist in implementing Salesforce features and system enhancements.
• Document system processes, business rules, and configurations.

Kenntnisse

Analytical Skills

Problem-Solving

Communication Skills

Detail-Oriented

Proactive Approach

Cross-Functional Collaboration

Bilingual English/Spanish

Ausbildung

Bachelor’s degree in Business or related field

Tools

Salesforce Sales Cloud

Salesforce Flow

Process Builder

Reports & Dashboards

Salesforce CRM

Jobbeschreibung

• Analyze sales trends, pipeline health, and conversion rates to identify opportunities for improvement
• Issue timely temporary and permanent license keys to ensure customer system stability
• Prepare and report monthly and quarterly analytics and dashboards
• Support upkeep of regional pricing strategies
• Collaborate with finance and sales teams to resolve discrepancies in orders, pricing, or contracts
• Document system processes, business rules, and configurations
• Maintain and optimize Salesforce CRM
• Assist the sales team with booking new orders, ensuring accuracy and compliance
• Perform regular data audits and cleansing activities
• Develop and maintain Salesforce reports and dashboards
• Support order processing workflows and approvals
• Provide Salesforce user support, troubleshooting, and training
• Partner with marketing, finance, product, and customer success teams
• Drive governance of CRM usage for opportunity management
• Assist in implementing Salesforce features and system enhancements

Requirements

• Bachelor’s degree in Business or a related field
• 2-5 years of experience as a Business Analyst or similar role
• Strong knowledge of Salesforce Sales Cloud
• Hands‑on experience with Salesforce automation tools (Flow, Process Builder, Reports & Dashboards)
• Strong analytical, problem-solving, and communication skills
• Ability to work collaboratively with cross‑functional teams
• Detail‑oriented with a proactive approach to system improvements
• Written and spoken English and Spanish

Core Competencies

Demonstrates strong analytical skills and proficiency in Salesforce Sales Cloud, with a focus on optimizing CRM usage and enhancing system processes. Capable of collaborating effectively with cross‑functional teams to drive improvements in sales operations and reporting.

Highest-signal resume keywords

• Salesforce Sales Cloud
• Salesforce Automation Tools
• Data Analysis
• Cross‑Functional Collaboration
• Bilingual in English and Spanish

Hard Skills

• Data Analysis
• Salesforce Reports
• Salesforce Dashboards
• Salesforce User Support
• Salesforce Process Builder
• Salesforce Flow
• Order Processing
• Data Audits
• System Documentation
• Pricing Strategies

Soft Skills

• Analytical Skills
• Problem-Solving
• Communication Skills
• Detail-Oriented
• Proactive Approach

Industry Keywords

• Sales Trends
• Pipeline Health
• Conversion Rates
• Order Discrepancies
• System Enhancements

Tools & Technologies

• Salesforce CRM
• Salesforce Automation Tools