IT Support (f/d/m)

Hologate; München; Vor Ort; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A technology company in Munich is seeking a motivated IT Support professional to oversee client support and ensure smooth operations. The successful applicant will troubleshoot hardware/software issues and manage user requests effectively. Candidates should have strong problem-solving abilities and be fluent in German. This role offers competitive pay and a flexible work environment with potential for growth.

Leistungen

Competitive salary

Intensive onboarding and training

High growth potential

Flexible work arrangements

Great team spirit

Qualifikationen

• Ability to troubleshoot system and network problems.
• Experience diagnosing and solving hardware or software faults.
• Ability to interact confidently with clients.

Aufgaben

• Support for hardware and software.
• Troubleshoot system and network problems.
• Respond within agreed time limits to call-outs.
• Work continuously on a task until completion.
• Prioritize and manage open cases simultaneously.

Kenntnisse

Logical thinking

Problem-solving skills

Attention to detail

Excellent listening and questioning

Customer focus

Fluent in German

Jobbeschreibung

HOLOGATE is seeking a highly motivated IT Support to join our team. The successful candidate will oversee the day-to-day support of our clients and ensure our business’s smooth and efficient running. The IT Support will work in flexible shifts to ensure that our products and services meet the needs of our clients.We offer:

• A competitive salary
• Intensive onboarding and individual training
• High growth potential
• Flexible work arrangements with core hours / work-life balance
• A great team spirit in a dynamic and international working environment

Responsibilities:

• Support for hard- and software
• Troubleshoot system and network problems
• Diagnosing and solving hardware or software faults
• Respond within agreed time limits to call-outs
• Work continuously on a task until completion
• Prioritize and manage open cases at one time
• Test and evaluate new technology

Key Qualifications:

• The ability to think logically
• A good memory of how software and operating systems work
• Excellent listening and questioning skills
• The ability to interact confidently with clients to establish what the problem is and explain the solution
• Problem-solving skills
• Attention to detail
• A strong customer focus
• German fluent