IT Support/Desktop support/End User support

Dabster; Frankfurt; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Benefits dieser Stelle

Opportunity to work with a leading company

Involvement in impactful projects

Zusammenfassung

Dabster is seeking an Onsite IT Support specialist for a leading technology client in Frankfurt. The role requires support with Microsoft Intune, troubleshooting various issues, and collaboration with teams to ensure smooth operations. This mid-senior level position offers the opportunity to be involved in impactful projects that help shape the future of IT services.

Qualifikationen

• Proficient in Microsoft Intune and Windows operating systems.
• Experience in device enrolment and application deployment.
• Ability to troubleshoot basic Intune-related problems.

Aufgaben

• Provide first-level support for Microsoft Intune and Windows Autopilot issues.
• Assist end-users with device enrolment and configuration.
• Collaborate with IT teams to resolve complex issues.

Kenntnisse

Analytical skills

Problem-solving

Communication

Collaboration

Ausbildung

Relevant certifications (e.g., Microsoft Certified: Modern Desktop Administrator Associate)

Jobbeschreibung

IT Support/Desktop support/End User support

IT Support/Desktop support/End User support

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Talent Acquisition Specialist For UK/EU Region

About Us:

At Dabster, we specialize in connecting top talent with leading global companies. We are currently seeking a skilled and dedicated Onsite IT Support to join our client's team in Frankfurt, Germany. Our mission is to be the foremost recruitment specialist in securing exceptional talent for a diverse range of global clients.

Who You Will Work With:

Our client is a globally recognized technology company delivering IT services, consulting, and business solutions. They partner with leading organizations worldwide to drive digital transformation, leveraging innovation and deep industry expertise to solve complex business challenges.

Job Description:

• Provide first-level support for Microsoft Intune and Windows Autopilot-related issues.
• Assist end-users with device enrolment, application deployment, and configuration in Microsoft Intune.
• Working knowledge in Registering a device, working on Compliance Remediation, reporting, working on Delivery Optimization, Update Windows Defender security intelligence, Windows Update feature upgrade and quality patching during autopilot, Driver and Firmware Servicing, Windows Driver update management.
• Troubleshoot and resolve basic Intune-related problems, including connectivity issues and device compliance.
• Collaborate with other IT support teams to escalate and resolve more complex issues.
• Maintain accurate records of support activities and resolutions in a ServiceNow.
• Keep up-to-date with Microsoft Intune features, updates, and best practices.
• Proficient in Windows operating systems.
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration skills.
• Ability to work collaboratively in a team environment.

Relevant certifications (e.g., Microsoft Certified: Modern Desktop Administrator Associate) are a plus.

What We Offer:

• Opportunity to work with a leading company

• An opportunity to be part of impactful projects that shape the future of the industry.

How to Apply

Apply by submitting your resume today, showcasing your relevant experience and passion for the position via LinkedIn Easy Apply or directly to [e-mail]

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  IT Services and IT Consulting

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