IT Administrative Assistant

LAdmins_jobs; Deutschland; Remote; EUR 2.600 - 4.300; Vollzeit

Benefits dieser Stelle

Permanent Work from Home

Paid Time Off

Monthly Performance Bonus

Annual Bonus

Health Allowance

Internet Allowance

Zusammenfassung

LAdmins_jobs in the Philippines is seeking an organized IT Administrative Assistant to support IT managers, project managers, and hiring managers with daily admin tasks, reporting, and documentation. This role is remote and focuses on back-office work rather than service desk duties.

You'll handle scheduling, prepare reports and presentations, and escalate technical issues only when necessary. Strong communication, Microsoft 365 and Google Workspace skills, plus a reliable home setup are

Qualifikationen

• Bachelor's degree, preferably in IT, Business Administration, or related field.
• At least 1 year of IT administrative or back-office experience.
• Strong organizational skills with experience preparing reports and presentations.
• Comfortable taking occasional support calls with good customer service.
• Hands-on familiarity with Microsoft 365 and Google Workspace.
• Outstanding written and spoken communication skills with a professional demeanor.
• Reliable internet connection and a dedicated home workspace.

Aufgaben

• Administrative & Back-Office Support: Provide day-to-day administrative support to IT managers, project managers, and hiring managers, including scheduling, correspondence, and general back-office tasks.
• Reporting & Documentation: Prepare reports, presentations, and other documentation for IT leadership and project stakeholders.
• Occasional End-User Support: Field occasional support calls and basic troubleshooting requests from end-users, escalating anything beyond admin-support scope to the service desk team.
• Cross-Functional Coordination: Support project managers and IT leadership across ongoing initiatives, coordinating administrative needs across teams.
• Customer Service: Maintain a professional, friendly manner on the occasional support call, representing the team well with end-users.

Kenntnisse

Reporting

Documentation

Planning

Teamwork

Communication

Customer service

Problem solving

Organizational skills

Ausbildung

Bachelor's degree

Tools

Microsoft 365

Google Workspace

Jobbeschreibung

IT Administrative Assistant

Location: Remote — Philippines

Employment Type: Full-time

We're looking for an organized, dependable IT Administrative Assistant to support our client's IT managers, project managers, and hiring managers with day-to-day administrative and back-office work. This isn't a full-time service desk role — you'll spend most of your time on reporting, documentation, and admin support, with occasional end-user support calls (light volume, roughly 1-2 calls a day) that you can escalate to the dedicated service desk team when they go beyond admin-level troubleshooting.

Benefits and Compensation

• Permanent Work from Home
• Paid Time Off
• Monthly Performance Bonus
• Annual Bonus
• Health Allowance
• Internet Allowance

What you'll do

• Administrative & Back-Office Support: Provide day-to-day administrative support to IT managers, project managers, and hiring managers, including scheduling, correspondence, and general back-office tasks.
• Reporting & Documentation: Prepare reports, presentations, and other documentation for IT leadership and project stakeholders.
• Occasional End-User Support: Field occasional support calls and basic troubleshooting requests from end-users, escalating anything beyond admin-support scope to the service desk team.
• Cross-Functional Coordination: Support project managers and IT leadership across ongoing initiatives, coordinating administrative needs across teams.
• Customer Service: Maintain a professional, friendly manner on the occasional support call, representing the team well with end-users.

What you'll bring

• Bachelor's degree, preferably in Information Technology, Business Administration, or a related field.
• At least 1 year of experience in IT administrative support, back-office support, or a related admin role.
• Strong organizational skills, with experience preparing reports and presentations.
• Comfortable taking occasional support calls with good customer service manner.
• Hands-on familiarity with Microsoft 365 and Google Workspace.
• Outstanding written and spoken communication skills, with a professional demeanor.
• A reliable internet connection and a dedicated home workspace.

How you work

• Problem solving: You dig into issues, weigh the options, and land on practical solutions.
• Teamwork: You work well with others and pitch in wherever the team needs support.
• Sound judgment: You use good judgment and know when to act and when to ask.
• Planning & organizing: You plan ahead, stay organized, and keep track of the details.
• Professionalism: You represent the team and company well in every interaction.
• Quality focus: You take pride in accurate, well-done work.
• Dependability: You show up, follow through, and can be counted on.
• Ethics: You act with integrity and honesty in everything you do.