Role: Executive Administrative Coordinator (Operations) 63501981985
Priority Location: Philippines and South Africa
Working Hours: 40 hours per week (Mon - Fri), U.S. Eastern Time (EST)
Salary Range: $1,700 - $2,000 USD per month (The final offer is at the client's discretion and depends on the candidate's interview result, skills, and experience.)
Type of contract: Independent Contractor
Type of job: Remote
About the Role:
We're looking for a highly organized, proactive Executive Administrative Coordinator to support multi-location franchise operations. This person will own core administrative workflows, help keep communication moving across the business, and ensure important operational tasks are completed accurately and on time.
This is a hands-on, execution-focused role for someone who is comfortable working inside back-end systems, managing email communication, and keeping multiple stakeholders aligned.
Key Responsibilities:
- Manage and triage all incoming email communication across multiple franchise inboxes
- Draft, review, and send responses to approximately 90% of routine emails
- Forward escalated or location-specific items to the appropriate internal team member
- Work inside the franchise management system to support website content and program registration setup
- Send scheduled program communications and email updates when programs are in season
- Support HubSpot marketing email execution, including scheduling and sending campaigns using established templates and lists
- Track onboarding requirements for new workers, including:
- Background check completion
- Payroll/onboarding documentation status
- Follow-up reminders and completion tracking
- Coordinate with internal leaders to ensure processes are completed accurately
- Maintain organization across multiple systems and recurring workflows
Qualifications & Skills:
Required
- Strong organizational and follow-through skills
- Excellent written communication
- Comfortable working in administrative systems and CRMs
- Able to learn new software quickly
- Detail-oriented and dependable
- Prior experience in operations, executive support, coordination, or administrative roles preferred
- Ability to manage repetitive workflows with accuracy
Preferred
- Experience with email inbox management
- Familiarity with CRM or marketing platforms like HubSpot
- Background in operations support, admin coordination, or virtual assistance
- Experience working with multiple stakeholders or franchise-style businesses
What Success Looks Like:
- Email inboxes are managed promptly and accurately
- Routine communication is handled without constant supervision
- Onboarding and background check tracking is consistently up to date
- Scheduled marketing communications go out on time
- Internal teams are informed when action is needed
- The role becomes a reliable operational support function across the business