IT-Administration & Support (m/f/d)

P36; Bad Hersfeld; Hybrid; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A leading IT service provider in Hessen is seeking an IT Specialist to enhance service delivery and drive innovation through AI integration. The ideal candidate is proactive, possesses strong IT skills, and communicates effectively in both German and English. This fulltime position offers a hybrid work environment with a focus on work-life balance and continuous improvement of IT services. Apply now to shape the future of technology within an innovative team.

Leistungen

Flexible hours

Attractive compensation

Family-friendly work environment

Retirement plan contributions

Disability insurance

Ergonomic workspace

Qualifikationen

• Completed training as an IT specialist in application development or comparable qualifications.
• Skilled in IT infrastructure, systems, and applications.
• Experience with IT service management tools and frameworks like ITIL.

Aufgaben

• Identify potential problems and optimization opportunities proactively.
• Integrate AI tools into daily work to enhance IT services.
• Analyze IT service performance and implement process improvements.
• Take responsibility for incidents, problems, and service requests.

Kenntnisse

IT infrastructure and applications

Proactive problem solving

Experience with IT service management tools

Curiosity about AI technologies

Organizational skills

Communication skills in German and English

Ausbildung

Completed training as an IT specialist in application development

Jobbeschreibung

Overview

• We listen to your feedback, and you’ll have a direct influence on shaping your future and the future of p36.
• A secure, permanent position with a 38-hour workweek in an innovative and constantly growing environment.
• Hybrid work options with flexible hours and attractive compensation that rewards exceptional performance.
• A family-friendly company with an excellent work-life balance, a contribution to retirement plans, and disability insurance.
• An extraordinary team spirit that combines professionalism with fun. We live and breatheNew Work.
• An ergonomic workspace with hardware tailored to your needs, plus drinks, snacks, and plenty of parking spaces.
• And much more...

Your profile:

• You’re IT-savvy: You have completed training as an IT specialist in application development or have comparable qualifications and you’re highly skilled in IT infrastructure, systems, and applications.
• You’re proactive: You identify problems and optimization opportunities before others and take initiative.
• You have experience: IT service management tools and frameworks (e.g., ITIL) are second nature to you.
• You’re curious about AI: You’re eager to explore new technologies and integrate AI tools into your daily work to drive continuous improvement.
• You’re solution-oriented: You tackle problems in a structured and sustainable way.
• You’re organized: You manage your time effectively and set clear priorities.
• You’re a communicator: You explain technical topics in a way that’s easy to understand in german and english – whether to IT experts or non-tech audiences.

You want to know more about the daily work in this position and what it\'s like to work at p36?

Are you passionate? Then apply now!

Do you have any questions about the application process? Then please feel free to contact Michelle by telephone on [phone], byEmail, or viaLinkedIn.

Your job:

Do you love not just keeping IT services running but actively improving and evolving them? Do you spot challenges before they arise and find smart solutions before anyone even asks? Do you want to leverage the power of AI to take IT services to the next level?

Thenyou’reexactly who we’re looking for!

• You’re always one step ahead: You identify potential problems and optimization opportunities before they become visible and implement proactive measures.
• You drive innovation: With our AI-first strategy, you integrate AI tools into your daily work and develop smart solutions to make IT management more efficient.
• You optimize processes: You analyze IT service performance, introduce improvements, and implement best practices.
• You’re the central point of contact: You take responsibility for incidents, problems, and service requests – but your goal is to minimize them through smart processes and proactive action.
• You take ownership: From onboarding new colleagues to managing software licenses, you ensure everything runs smoothly.
• You ensure quality: Whether it’s compliance, security standards, or documentation – you make sure we’re always on the safe side.