Duty Manager (m/f/d)

LUMINAIR GmbH; Hamburg; On-site; EUR 52,000 - 68,000; Full time

Benefits offered by this job

Airline staff travel

Hotel discounts

WellPass

Dynamic startup environment

Career development opportunities

Job summary

LUMINAIR GmbH in Hamburg seeks a dedicated Dispatcher for our Operations Control Center to coordinate and monitor daily and upcoming flights. You will work closely with our external dispatcher team to ensure smooth, safe, and efficient operations.

The ideal candidate has a dispatcher license or relevant certification, knowledge of aviation regulations, and proficiency with flight planning tools. Flexibility for shifts, English fluency, and EU work eligibility are required.

Qualifications

• Valid dispatcher license or relevant certification is beneficial.
• Comprehensive understanding of aviation regulations (e.g. EASA, FAA, ICAO standards).
• Proficiency in flight planning systems and operational tools.

Responsibilities

• Coordinate and monitor daily and upcoming flights with internal and external teams.
• Ensure smooth and efficient operations and support 24/7 coverage when needed.
• Utilize flight planning and tracking software to optimize routes and schedules.

Skills

Dispatcher license/certification

Aviation regulations knowledge

Flight planning tools

Tools

Flight planning systems

Job description

Your mission

As our fleet expands, we are looking for dedicated professionals to join our Operations Control Center in the role of Dispatcher. In this position, you will play a pivotal role in coordinating and monitoring our daily and upcoming flights, working closely with our external dispatcher team to ensure smooth and efficient operations. We welcome individuals with a safety‑conscious and client‑focused mindset, whose ambition and innovative ideas can help elevate our product and enhance our daily flight operations.

Your profile

Qualifications & Certifications

• Valid dispatcher license or relevant certification is beneficial
• Comprehensive understanding of aviation regulations (e.g. EASA, FAA, ICAO standards)
• Proficiency in flight planning systems and operational tools

Experience

• Prior experience in flight dispatch or a related role within an aircraft operator
• Familiarity with operations in diverse and complex airspaces
• Solid understanding of aircraft performance, navigation, weather analysis and Air Traffic Control procedures

Skills

• Strong analytical and decision‑making skills, especially under time‑sensitive conditions
• Excellent communication skills for effective coordination with internal teams and external stakeholders
• Proficiency in using flight planning and tracking software
• Awareness of operational cost management and optimization strategies

Availability, Language Proficiency & Legal Requirements

• Flexibility to work shifts—including weekends, holidays and nights (if needed) to support a 24/7 operation
• Fluent in English (spoken and written) with strong preference for professional working German; additional language skills are an advantage
• Unrestricted EU passport or right to live and work in the EU
• Eligibility for a valid ZÜP (Zuverlässigkeitsüberprüfung) as per §7 LuftSiG

Why us?

At LUMINAIR, we provide an opportunity to shape the future of a new and innovative private jet operator. Join us to make an impact, grow with a forward‑thinking company, and be part of an inspiring journey. We offer:

• Dynamic start‑up environment: we combine the excitement of rapid growth with a collaborative team atmosphere
• Personal growth opportunities: we foster professional development, giving you room to grow, learn, and shape your career path
• Performance‑based promotion opportunities
• Competitive salary & holiday allowance
• Desirable benefits including airline staff travel, hotel discounts, WELLPASS and many more
• Attractive office location in the port of Hamburg, with stunning water views from the OCC