Crew Care Manager (m/f/d)

LUMINAIR; Hamburg; Vor Ort; EUR 42.000 - 66.000; Vollzeit

Benefits dieser Stelle

Dynamic startup

Growth opportunities

Promotions based on performance

Salary & holidays

Airline staff travel

Hotel discounts

Wellpass access

Waterfront office

Zusammenfassung

LUMINAIR is seeking a dedicated professional to join our Operations Control Center as Crew Care, ensuring crew well-being, managing duty limits, coordinating travel, and building rosters aligned with schedules.

We value safety-minded, client-focused individuals who can contribute to our evolving private jet operations and enhance daily flight activities across our Hamburg base.

Qualifikationen

• Organized, detail-oriented with the ability to manage complex crew rosters and schedules.
• Strong communication skills for clear interaction with crew and teams.
• Team player with collaborative approach to ensure smooth operations.
• Strong problem-solving abilities in dynamic aviation environments.
• Stress-resilient and able to stay calm under pressure.
• Flexible and willing to work shifts, nights, weekends, and holidays.
• Fluent English; German language skills preferred in daily operations.
• Knowledge of aviation crew duty regulations and scheduling requirements.
• Understanding of flight operations and aviation logistics.

Aufgaben

• Support crew well-being and welfare on duty.
• Oversee duty limitations and crew fatigue considerations.
• Manage crew travel arrangements and bookings.
• Create crew rosters in line with duty schedules.
• Collaborate with OCC and operations teams to optimize schedules.

Kenntnisse

Organized and detail-oriented

Strong communication skills

Team player

Problem-solving abilities

Stress-resilient

Flexibility

English language skills

Knowledge of crew duty regulations

Aviation knowledge

Jobbeschreibung

As our fleet expands, we are looking for dedicated professionals to join our Operations Control Center team in the role of Crew Care. In this position, you will play a key role in supporting the well being of our crew members, overseeing duty limitations, managing crew travel arrangements, and creating crew rosters according to our established duty schedules.

We welcome individuals with a safety-conscious and client-focused mindset, whose ambition and innovative ideas can help elevate our product and enhance our daily flight operations.

Your mission

As our fleet expands, we are looking for dedicated professionals to join our Operations Control Center team in the role of Crew Care. In this position, you will play a key role in supporting the well being of our crew members, overseeing duty limitations, managing crew travel arrangements, and creating crew rosters according to our established duty schedules.

We welcome individuals with a safety-conscious and client-focused mindset, whose ambition and innovative ideas can help elevate our product and enhance our daily flight operations.

Your profile

Key Qualities

• Organized and Detail-Oriented: Ability to manage complex schedules, crew rosters, and travel arrangements with accuracy
• Strong Communication Skills: Clear and professional communication with crew members and internal teams
• Team Player: Collaborative approach to ensure smooth operations and crew welfare
• Problem-Solving Abilities: Capable of making quick and effective decisions in a dynamic environment
• Stress-Resilient: Ability to remain calm and effective under pressure
• Flexibility: Willing to work shifts, including nights, weekends, and holidays as needed
• Fluent English Language Skills with strong preference for professional working German
• Knowledge of Crew Duty Regulations: Familiarity with aviation duty limitations and crew scheduling requirements
• Aviation Knowledge:Understanding of flight operations, fleet management, and aviation logistics

Work Requirements

• Eligibility for a Valid ZÜP (Zuverlässigkeitsüberprüfung) as per §7 LuftSiG
• Unrestricted EU passport or the right to live and work in the EU

Why us?

At LUMINAIR, we recognize that satisfied team members are essential to delivering exceptional service to our clients and passengers. Our commitment is to foster a comfortable and fun working environment, which is why we offer

• A Dynamic Start-Up Environment: Be part of an innovative and growing company where your ideas are valued and you can make a real impact
• Personal Growth Opportunities: We foster professional development, giving you room to grow, learn and shape your career path
• Performance-based Promotion Opportunities
• Competitive Salary & Holiday Allowance
• Desirable Benefits including airline staff travel, hotel discounts, WELLPASS and many more
• Attractive Workplace: Enjoy a great team atmosphere and an attractive office location in the port of Hamburg, with stunning water views from the OCC

About us

LUMINAIR is Europe's most dynamic and forward-thinking private jet airline. With a motivated and experienced team, we are on a mission to redefine private aviation through operational excellence and innovative practices. As our fleet and operations grow, so do the opportunities for passionate professionals who want to be part of something exceptional. Join us now and see your career take off The Way You Want.