Crew Care Manager (m/f/d)

LUMINAIR GmbH; Hamburg; Vor Ort; EUR 40.000 - 52.000; Vollzeit

Benefits dieser Stelle

Airline travel

Hotel discounts

WellPass

Career growth

Zusammenfassung

LUMINAIR GmbH in Hamburg seeks a dedicated Crew Care professional to support crew well-being, manage duty limits, arrange travel, and compile crew rosters in line with our duty schedules.

The role emphasizes safety-conscious, client-focused mindset, with opportunities to shape aviation operations and improve daily flight processes while working in a dynamic startup environment.

Qualifikationen

• Proven ability to manage complex schedules, crew rosters, and travel arrangements.
• Excellent communication with crew members and internal teams.
• Team oriented mindset with calm, decisive action in dynamic environments.

Aufgaben

• Support crew well-being and safety through active monitoring of duty limits.
• Oversee crew rosters and travel arrangements to align with schedules.
• Coordinate with internal teams to ensure smooth flight operations.
• Adhere to aviation duty regulations and respond quickly to scheduling changes.

Kenntnisse

Organized and Detail-Oriented

Strong Communication Skills

Team Player

Problem-Solving Abilities

Stress-Resilient

Flexibility

Fluent English

German language preference

Knowledge of Crew Duty Regulations

Aviation Knowledge

Jobbeschreibung

Your mission

As our fleet expands, we are looking for dedicated professionals to join our Operations Control Center team in the role of Crew Care. In this position, you will play a key role in supporting the well‑being of our crew members, overseeing duty limitations, managing crew travel arrangements, and creating crew rosters according to our established duty schedules.

We welcome individuals with a safety‑conscious and client‑focused mindset, whose ambition and innovative ideas can help elevate our product and enhance our daily flight operations.

Your profile

Key Qualities

• Organized and Detail‑Oriented: Ability to manage complex schedules, crew rosters, and travel arrangements with accuracy
• Strong Communication Skills: Clear and professional communication with crew members and internal teams
• Team Player: Collaborative approach to ensure smooth operations and crew welfare
• Problem‑Solving Abilities: Capable of making quick and effective decisions in a dynamic environment
• Stress‑Resilient: Ability to remain calm and effective under pressure
• Flexibility: Willing to work shifts, including nights, weekends, and holidays as needed
• Fluent English Language Skills with strong preference for professional working German
• Knowledge of Crew Duty Regulations: Familiarity with aviation duty limitations and crew scheduling requirements
• Aviation Knowledge: Understanding of flight operations, fleet management, and aviation logistics

Work Requirements

• Eligibility for a Valid ZÜP (Zuverlässigkeitsüberprüfung) as per §7 LuftSiG
• Unrestricted EU passport or the right to live and work in the EU

Why us?

At LUMINAIR, we recognize that satisfied team members are essential to delivering exceptional service to our clients and passengers. Our commitment is to foster a comfortable and fun working environment, which is why we offer

• A Dynamic Start‑Up Environment: Be part of an innovative and growing company where your ideas are valued and you can make a real impact
• Personal Growth Opportunities: We foster professional development, giving you room to grow, learn, and shape your career path
• Performance‑based Promotion Opportunities
• Competitive Salary & Holiday Allowance
• Desirable Benefits including airline staff travel, hotel discounts, WELLPASS and many more
• Attractive Workplace: Enjoy a great team atmosphere and an attractive office location in the port of Hamburg, with stunning water views from the OCC

In addition, the whole founding team of LUMINAIR gained experience in an environment where an open ear = success. We vow to take feedback onboard, listen to good ideas and help your career to grow.