Inside Sales and Customer Support Representative – Automotive

Jobtailor; Ibbenbüren; Vor Ort; EUR 30.000 - 48.000; Vollzeit

Zusammenfassung

Jobtailor in Ibbenbüren is seeking an organized, customer-focused sales support specialist to coordinate the deal pipeline, schedule meetings, and prepare sales materials. You will maintain CRM hygiene, assist with quotes, and support onboarding for customers, collaborating with management, Support, and Product teams.

The role emphasizes a friendly, reliable work style and strong written and verbal communication. Training will be provided, and experience with HubSpot and Excel is advantageous.

Qualifikationen

• Initial experience in inside sales, customer service, or administrative role.
• Experience organizing appointments and processes.
• Confident using digital tools such as email and Excel.
• Experience with a CRM such as HubSpot is a plus.
• Friendly, structured, and reliable approach to work.
• Good written and verbal communication skills.
• No technical expertise required - comprehensive training will be provided.
• Experience in the automotive or software industry is optional.

Aufgaben

• Coordinate and manage the deal pipeline in HubSpot.
• Schedule, prepare, and coordinate online and telephone customer meetings.
• Prepare sales materials and presentations using existing templates.
• Ensure smooth back-office operations, including CRM maintenance and quote preparation.
• Provide organizational support to existing customers.
• Assist with customer onboarding and inquiries.
• Work closely with management, Support, and the Product team.

Kenntnisse

Inside Sales Experience

CRM Management

Customer Service Skills

Appointment Organization

Digital Tool Proficiency

Tools

HubSpot

Excel

Email

Jobbeschreibung

Coordinate and manage the deal pipeline in HubSpot
Support the scheduling, preparation, and coordination of online and telephone customer meetings
Prepare sales materials and presentations using existing templates
Ensure smooth back-office operations, including CRM maintenance and quote preparation
Provide organizational support to existing customers
Assist with customer onboarding and inquiries
Work closely with management, Support, and the Product team

Requirements

• Initial experience in inside sales, customer service, or a commercial/administrative role
• Experience organizing appointments and processes
• Confident using digital tools such as email and Excel
• Experience with a CRM such as HubSpot is a plus
• Friendly, structured, and reliable approach to work
• Good written and verbal communication skills
• No technical expertise required - comprehensive training will be provided
• Experience in the automotive or software industry is optional

Core Competencies

Demonstrates strong organizational and communication skills while effectively managing customer interactions and supporting sales processes. Proficient in utilizing CRM systems like HubSpot to streamline operations and enhance customer experience.

Highest-signal resume keywords

• Inside Sales Experience
• CRM Management
• Customer Service Skills
• Appointment Organization
• Digital Tool Proficiency

Hard Skills

• CRM Management
• Sales Material Preparation
• Quote Preparation
• Customer Onboarding
• Appointment Scheduling

Soft Skills

• Good Written Communication
• Good Verbal Communication
• Friendly Approach
• Structured Work Style
• Reliable Work Ethic

Industry Keywords

• Automotive Industry
• Software Industry

Tools & Technologies

• HubSpot
• Excel
• Email