Health Information Specialist – Temporary

Jobtailor; Deutschland; Remote; EUR 26.000 - 38.000; Vollzeit

Zusammenfassung

Jobtailor is seeking a detail-oriented Medical Records Clerk to process requests, protect patient privacy, and maintain HIPAA-compliant records across multiple locations in Germany. The role involves data entry, chart preparation, and coordinating with internal teams in a fast-paced environment.

Candidates should have a High School Diploma or GED, strong English communication, and the ability to commute between sites. Bonus points for healthcare experience and customer service skills.

Qualifikationen

• High School Diploma or GED required.
• Ability to commute between locations as needed.
• Overtime during peak seasons when required.
• Professional verbal and written communication in English.
• Detail- and quality-oriented for accurate medical records.
• Strong data entry skills.
• Respond to changing priorities with minimal supervision.
• Ability to organize and manage multiple tasks.
• Respond to requests in a fast-paced environment.

Aufgaben

• Process medical record requests accurately and efficiently.
• Safeguard patient privacy and HIPAA compliance.
• Receive and process health information requests.
• Maintain confidentiality of privileged information.
• Maintain knowledge of company and facility software.
• Adhere to company and facility codes of conduct and policies.
• Inform the manager about work, site difficulties, and fluctuating volumes.
• Manage patient health records and ensure HIPAA standards.
• Prepare new patient charts from paper and electronic sources.
• Assemble accurate medical records in standard order.
• Create digital images of paperwork for EMR.
• Transmit records to internal and external requesters.
• Answer inbound/outbound calls from patients, insurers, and attorneys.
• Assist with walk-ins, faxes, mail, data entry, and scheduling.
• Meet site-specific productivity expectations.
• Perform other assigned duties.

Jobbeschreibung

• Process release-of-information requests, specifically medical record requests, accurately and efficiently
• Safeguard patient privacy and ensure releases comply with authorizations, company policy, and HIPAA regulations
• Receive and process requests for patient health information according to company and facility policies
• Maintain confidentiality and security of privileged information
• Maintain working knowledge of company and facility software
• Adhere to company and customer facility codes of conduct and policies
• Inform the manager about work, site difficulties, and fluctuating volumes
• Manage patient health records and ensure compliance with HIPAA standards
• Prepare new patient charts using paper and electronic health record sources
• Assemble accurate and complete medical records in standard order
• Create digital images of paperwork for electronic medical records
• Retrieve and appropriately transmit patient records to internal and external requesters
• Answer inbound and outbound calls from patients, insurance companies, and attorneys
• Assist with patient walk-ins, faxes, mail handling, data entry, and pickup scheduling as needed
• Meet site-specific productivity expectations
• Perform other assigned duties

Requirements

• High School Diploma or GED
• Ability to commute between locations as needed
• Able to work overtime during peak seasons when required
• Basic computer proficiency
• Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis
• Professional verbal and written communication skills in the English language
• Detail and quality oriented as it relates to accurate and compliant information for medical records
• Strong data entry skills
• Must be able to work with minimum supervision responding to changing priorities and role needs
• Ability to organize and manage multiple tasks
• Able to respond to requests in a fast-paced environment
• Experience in a healthcare environment (bonus)
• Previous production/metric-based work experience (bonus)
• In-person customer service experience (bonus)
• Ability to build relationships with on-site clients and customers (bonus)
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders (bonus)
• This job is not eligible for employment sponsorship

Core Competencies

Demonstrates expertise in processing medical record requests while ensuring compliance with HIPAA regulations and maintaining patient confidentiality. Proficient in data entry and managing patient health records with a focus on accuracy and quality in a fast-paced healthcare environment.

Highest-signal resume keywords

• HIPAA Compliance
• Medical Record Management
• Data Entry Skills
• Patient Privacy Safeguarding
• Healthcare Environment Experience

Hard Skills

• Medical Record Requests Processing
• Data Entry
• Patient Chart Preparation
• Electronic Health Record Management
• Record Assembly
• Digital Imaging
• Information Retrieval
• Compliance Adherence
• Basic Computer Proficiency
• Office Equipment Utilization

Soft Skills

• Professional Communication
• Detail Orientation
• Organizational Skills
• Adaptability
• Customer Service

Certifications & Qualifications

• High School Diploma
• GED

Industry Keywords

• Patient Health Information
• Confidentiality
• Company Policy
• Productivity Expectations
• Customer Facility Codes of Conduct

Tools & Technologies

• Electronic Health Record Software
• Fax Machine
• Printers
• General Office Equipment