Behavioral Health – Insurance, Scribing, Admin

Jobtailor; Deutschland; Remote; EUR 34.000 - 52.000; Vollzeit

Zusammenfassung

Jobtailor is seeking a healthcare administration professional to verify insurance eligibility, manage claims, and maintain precise patient records. The role includes scheduling, intake support, and producing accurate session summaries for EHR entry.

You will work with confidential health information, coordinate with clinics, and help ensure smooth administrative workflows and timely documentation.

Qualifikationen

• Candidates with experience in healthcare administration, particularly in behavioral health or medical billing.
• Strong experience verifying insurance benefits and handling claim issues.
• Ability to manage sensitive patient information with discretion and maintain confidentiality.

Aufgaben

• Verify patient insurance eligibility and benefits for behavioral health services.
• Review coverage details, benefits, copays, deductibles, and authorization requirements.
• Assist with claim rejections and denials and follow up on outstanding issues.
• Maintain accurate insurance and patient records and schedule/ manage patient appointments.
• Assist with patient intake and administrative paperwork and respond to inquiries by phone or email.
• Enter or format session summaries for the VA/provider to add to the EHR and ensure timely documentation.

Kenntnisse

Insurance Verification

Claim Management

Scribing

Medical Documentation

Session Summarization

Tools

EHR/EMR Systems

Windows 11

Apple OS

Noise-Canceling Headset

Jobbeschreibung

• Verify patient insurance eligibility and benefits for behavioral health services
• Review coverage details, benefits, copays, deductibles, and authorization requirements
• Assist with claim rejections and denials
• Follow up on outstanding insurance and claims-related issues
• Maintain accurate insurance and patient records
• Schedule and manage patient appointments
• Assist with patient intake and administrative paperwork
• Respond to patient inquiries by phone, email, or other communication channels
• Maintain an organized patient scheduling process
• Provide professional patient support while maintaining confidentiality
• Prepare concise session summaries for documentation
• Enter or format session summaries for the VA/provider to add to the EHR
• Ensure documentation is organized, accurate, and timely
• Follow documentation and privacy procedures
• Contact local healthcare offices and practices to introduce the practice and coordinate lunch-and-learn opportunities
• Follow up with offices and maintain outreach records
• Coordinate calendars and schedules for meetings and events
• Assist with basic marketing and administrative tasks
• Maintain calendars and coordinate appointments
• Assist with personal assistant and administrative tasks as assigned
• Support day-to-day organization and follow-up

Requirements

• Previous experience in healthcare administration, behavioral health, medical billing, insurance verification, or a similar role
• Experience verifying insurance benefits and handling claim issues is strongly preferred
• Comfortable working with sensitive and confidential patient information
• Strong attention to detail and organizational skills
• Excellent written and verbal English communication
• Comfortable communicating with patients, healthcare offices, and insurance companies
• Able to manage multiple responsibilities and prioritize tasks independently
• Experience with EHR/EMR systems is preferred
• Scribing or medical documentation
• Reliable internet connection and a suitable work-from-home setup
• Minimum 50 Mbps upload and download internet speed
• Verified backup internet connection; mobile phone hotspots are not acceptable
• Backup power source required, such as a UPS or generator
• Quiet, professional workspace suitable for voice work
• Noise-canceling headset required
• Reliable computer capable of running software systems and softphone simultaneously
• Windows 11 or the most recent Apple OS / Update

Core Competencies

Demonstrates expertise in healthcare administration and insurance verification, with strong organizational skills and attention to detail. Proficient in managing patient records, scheduling, and communication while ensuring compliance with privacy procedures.

Highest-signal resume keywords

• Insurance Verification
• EHR/EMR Systems
• Medical Billing
• Patient Communication
• Organizational Skills

Hard Skills

• Insurance Eligibility Verification
• Claim Management
• Scribing
• Medical Documentation
• Session Summarization

Soft Skills

• Attention to Detail
• Verbal Communication
• Written Communication
• Time Management
• Interpersonal Skills

Industry Keywords

• Healthcare Administration
• Behavioral Health
• Patient Records
• Confidentiality
• Marketing Coordination

Tools & Technologies

• EHR Systems
• EMR Systems
• Windows 11
• Apple OS
• Noise-Canceling Headset