Medical Registration Specialist, Spine Surgery

Jobtailor; Deutschland; Remote; EUR 40.000 - 65.000; Vollzeit

Zusammenfassung

Jobtailor is seeking a detail-oriented Medical Registration & Insurance Verification Clerk to join our remote team. You will register patients, verify eligibility, maintain EHR/EMR records, and manage referrals and authorizations with HIPAA compliance.

You will work with systems such as Athena, Epic, and Cerner, communicate clearly with providers and insurers, and ensure accurate, confidential documentation while supporting outstanding patient service.

Qualifikationen

• Experience with medical registration and insurance verification.
• Proficient in EHR/EMR systems (Athena, Epic, Cerner).
• Strong attention to detail and HIPAA compliance.
• Ability to navigate insurance portals and process referrals.
• Excellent verbal and written English communication.

Aufgaben

• Register patients accurately and enter demographics and insurance data.
• Verify eligibility and benefits with insurers.
• Manage documents in patient charts and EMR/EHR.
• Process provider referrals and insurance authorizations.
• Support HIPAA-compliant confidential recordkeeping.
• Respond to patient inquiries via phone and email.
• Review and reference clinical notes when needed.

Kenntnisse

Medical Registration Experience

Insurance Verification Skills

EHR/EMR Proficiency

Strong Attention to Detail

Excellent Communication Skills

Tools

Athena

Epic

Cerner

Jobbeschreibung

• Accurately register patients and enter demographic and insurance information into the appropriate system
• Review patient registration information for completeness and accuracy
• Enter and maintain relevant documentation within the EMR/EHR
• Upload documents and supporting records into patient charts
• Process and organize provider referrals
• Assist with insurance authorization-related documentation
• Reference clinical notes and reports through the EHR/EMR when necessary
• Ensure patient charts contain appropriate registration and insurance documentation
• Maintain accurate, organized, and confidential electronic patient records
• Handle patient-related inquiries and correspondence within the scope of the role
• Verify patient insurance eligibility and benefits directly with insurance companies
• Navigate insurance portals to obtain and confirm coverage information
• Make outbound calls to insurance providers when portal information is unavailable or clarification is required
• Verify eligibility, active coverage, benefits, deductibles, copays, coinsurance, and authorization requirements
• Document insurance verification results accurately
• Identify and resolve missing, conflicting, or incomplete insurance information
• Communicate with insurance representatives regarding coverage and authorization requirements
• Maintain records of insurance calls, portal findings, reference numbers, and follow-up requirements
• Review and process incoming provider referrals
• Confirm required referral and insurance information is complete
• Assist with insurance authorization requirements related to patient registration
• Coordinate documentation needed for insurance processing
• Track outstanding insurance or referral requirements
• Follow up with insurance companies to obtain necessary information
• Ensure registration and insurance requirements are completed accurately and promptly

Requirements

• Previous experience with medical registration, insurance verification, eligibility and benefits verification, or a similar U.S. healthcare administrative function
• Hands-on experience verifying insurance eligibility and benefits directly with U.S. insurance companies
• Experience navigating insurance portals and retrieving patient coverage information
• Experience making outbound calls to insurance companies
• Strong understanding of U.S. health insurance terminology and processes
• Knowledge of benefits, deductibles, copays, coinsurance, eligibility, and authorization requirements
• Understanding of Workers’ Compensation and Medical Provider Networks (MPN)
• Familiarity with provider referrals and insurance authorization workflows
• Experience accurately entering patient demographics and insurance information
• Experience uploading and maintaining documents within patient charts
• Familiarity with EHR/EMR systems such as Athena, Epic, Cerner, or similar platforms
• Ability to review and reference clinical notes and reports when required
• Working knowledge of medical terminology
• Strong attention to detail and commitment to accuracy
• Strong organizational and documentation skillsExcellent professional phone and written communication skills
• Ability to independently identify and resolve missing or conflicting information
• Ability to manage confidential patient and insurance information appropriately
• Strong understanding of and adherence to HIPAA requirements
• Must speak and write English clearly and professionally
• Must have relevant work experience
• Must be able to provide an NBI Clearance and/or Local Police Clearance before onboarding (mandatory)
• Must be available to attend video meetings with camera on when required
• Reliable laptop or desktop computer
• Stable high-speed internet connection (minimum 25 Mbps)
• Noise-canceling headset
• Working webcam for virtual meetings
• Quiet and professional work environment

Core Competencies

Demonstrates expertise in medical registration, insurance verification, and eligibility processes, with a strong understanding of U.S. health insurance terminology and compliance with HIPAA requirements. Proficient in managing electronic patient records and effectively communicating with insurance providers to ensure accurate documentation and coverage verification.

Highest-signal resume keywords

• Medical Registration Experience
• Insurance Verification Skills
• EHR/EMR Proficiency
• Strong Attention to Detail
• Excellent Communication Skills

Hard Skills

• Insurance Eligibility Verification
• Patient Demographics Entry
• Document Management
• Insurance Portal Navigation
• Clinical Notes Reference
• Benefits and Deductibles Knowledge
• Authorization Requirements Understanding
• Provider Referral Processing
• Medical Terminology Knowledge
• HIPAA Compliance

Soft Skills

• Organizational Skills
• Problem-Solving Ability
• Professional Communication
• Attention to Detail
• Confidentiality Management

Certifications & Qualifications

• NBI Clearance
• Local Police Clearance

Industry Keywords

• U.S. Healthcare Administration
• Insurance Authorization Workflows
• Workers’ Compensation
• Medical Provider Networks
• Patient Chart Management

Tools & Technologies

• EHR Systems
• EMR Systems
• Athena
• Epic
• Cerner
• Insurance Portals
• Video Conferencing Tools
• Noise-Canceling Headset
• Webcam
• High-Speed Internet