Data Entry

Jobtailor; Deutschland; Remote; EUR 30.000 - 42.000; Vollzeit

Zusammenfassung

Jobtailor seeks a detail-oriented administrative specialist to manage inbound documentation and data entry across patient scheduling, billing, and clinical workflows. You will classify faxed documents, upload to patient charts, validate records, and route information to the correct departments, ensuring accuracy and timely processing.

The role requires strong MS Office skills, high school diploma, and experience in customer service or data entry; healthcare terminology exposure is a plus.

Qualifikationen

• High school diploma, or equivalent.
• 1 year of customer service and/or data entry experience.
• Working knowledge of Microsoft Office Suite (Outlook, Teams, Word, Excel).
• Proficient using computer systems and typing.
• 2 years of customer service and data entry experience preferred.

Aufgaben

• Manage inbound documentation through the fax queue, ensuring timely and accurate processing, data entry, and routing of information supporting patient scheduling, billing, and clinical workflows.
• Review and classify inbound faxed documents, including clinical notes, diagnostic reports, insurance authorizations/denials, lab/pathology results, demographic sheets, medical records requests, radiology orders, and legal/workers' compensation/attorney paperwork.
• Upload documents into patient charts, route them to appropriate departments, or initiate follow-up workflows.
• Locate and validate patient records and resolve duplicate accounts/records.
• Enter and validate demographic information, insurance, and billing details across all payer categories.
• Process and validate orders/referrals, including modality, body part, contrast, laterality, ICD-10 coding, urgency status, and provider comments.
• Confirm referring provider details and submit provider update requests (RPDs).
• Initiate follow-up with referring physicians and/or patients.
• Support cross-functional administrative projects and department initiatives.
• Participate in training, audits, and process improvement activities.
• Provide backup coverage for related administrative workflows during high-volume periods or team member absences.

Kenntnisse

Data Entry

Customer Service

Attention to Detail

Communication

Problem Solving

Ausbildung

High School Diploma

Tools

Microsoft Outlook

Microsoft Teams

Microsoft Word

Microsoft Excel

Jobbeschreibung

• Manage inbound documentation through the fax queue, ensuring timely and accurate processing, data entry, and routing of information supporting patient scheduling, billing, and clinical workflows
• Review and classify inbound faxed documents, including clinical notes, diagnostic reports, insurance authorizations/denials, lab/pathology results, demographic sheets, medical records requests, radiology orders, and legal/workers' compensation/attorney paperwork
• Upload documents into patient charts, route them to appropriate departments, or initiate follow-up workflows
• Locate and validate patient records and resolve duplicate accounts/records
• Enter and validate demographic information, insurance, and billing details across all payer categories
• Process and validate orders/referrals, including modality, body part, contrast, laterality, ICD-10 coding, urgency status, and provider comments
• Confirm referring provider details and submit provider update requests (RPDs)
• Initiate follow-up with referring physicians and/or patients
• Support cross-functional administrative projects and department initiatives
• Participate in training, audits, and process improvement activities
• Provide backup coverage for related administrative workflows during high-volume periods or team member absences

Requirements

• High school diploma, or equivalent
• One (1) year customer service and/or data entry experience
• Working knowledge of Microsoft Office Suite; Outlook, Teams, Word, Excel, etc.
• Proficient using computer systems and typing
• Ability to successfully use a multi-level phone system, receiving a high volume of calls, at one time
• Medical terminology background preferred
• Two (2) years' customer service and data entry experience preferred
• 21 years or older
• High school diploma/GED
• Valid Driver License (4 points or less)
• Reliable transportation and Auto Insurance

Core Competencies

Demonstrates proficiency in managing inbound documentation and data entry while ensuring accuracy in patient scheduling and billing processes. Capable of utilizing Microsoft Office Suite and understanding medical terminology to support clinical workflows and administrative tasks.

Highest-signal resume keywords

• Data Entry
• Customer Service
• Microsoft Office Suite
• Medical Terminology
• ICD-10 Coding

Hard Skills

• Data Entry
• ICD-10 Coding
• Document Management
• Patient Record Validation
• Insurance Processing

Soft Skills

• Communication
• Attention to Detail
• Problem Solving

Certifications & Qualifications

• High School Diploma
• Valid Driver License

Industry Keywords

• Patient Scheduling
• Clinical Workflows
• Billing
• Medical Records
• Referral Processing

Tools & Technologies

• Microsoft Outlook
• Microsoft Teams
• Microsoft Word
• Microsoft Excel