Group Lead Robotics Service & Maintenance - NEURAGym (human)

Neura Robotics; Hamburg; On-site; EUR 65,000 - 90,000; Full time

Job summary

Neura Robotics is seeking an experienced leader to hire, develop, and manage a team of Robotics Service and Maintenance Technicians in Hamburg, Germany. You will drive robot uptime by planning preventative maintenance, repair workflows, and maintaining spare parts inventory.

You will be the final technical call on assembly issues, document learnings, and ensure consistent quality across all shifts. Collaborating with engineering, you will convert recurring field issues into actionable feedback

Qualifications

• 5+ years in prototype construction or assembly of complex mechanical systems.
• Deep understanding of mechanical assemblies, actuators, joints, and machine components.
• Strong ability to read and interpret technical drawings.
• 2+ years as team lead or shift supervisor with direct responsibility for others.
• Experience in robotics, automation, or special-machine construction.

Responsibilities

• Hire, develop, and lead a team of Robotics Service/Maintenance Technicians.
• Plan maintenance schedules to maximize robot uptime and manage spare parts inventory.
• Make final technical decisions on complex assembly issues and document learnings.
• Define assembly quality standards and enforce them across shifts.
• Feedback field issues to engineering for design improvements.
• Create and maintain SOPs, assembly docs, and onboarding materials.
• Lead on-site installations and commissioning at trade fairs.

Skills

Team leadership

Reading technical drawings

Robotics/automation experience

German/English communication

Travel readiness

Education

Vocational training in industrial/mechatronics

Job description

Your mission & challenges

• Hire, develop, and hold a high bar for a team of Robotics Service/Maintenance Technicians

• Drive robot uptime as a measurable outcome: plan maintenance schedules, repair workflows, and spare parts inventory so the NeuraGym never stops for preventable reasons

• Be the final technical call on complex assembly issues, recurring faults, and hardware failures — and make sure those decisions are documented and learned from

• Define assembly quality standards and enforce them consistently across every technician and every shift

• Close the loop with engineering: turn recurring field issues into structured, actionable feedback for the mechanical design team

• Build and maintain SOPs, assembly documentation, and onboarding materials that make the team scalable

• Lead technicians on customer site installations and commissioning at trade fairs

What we can look forward to

Must-have

• Completed vocational training as an industrial mechanic, precision mechanic, mechatronics technician, or similar

• 5+ years in prototype construction or assembly of complex mechanical systems

• 2+ years as team lead, senior technician, or shift supervisor with direct responsibility for others' output

• Deep understanding of mechanical assemblies, actuators, joints, and machine components; confident reading of technical drawings

• Experience in robotics, automation, or special-machine construction

• Strong communicator in German and/or English; able to bridge shop floor and engineering

• Willingness to travel for customer installations and commissioning

Nice-to-have

• Hands-on experience with actuators, gear systems, or mechatronic assemblies

• Background writing or improving assembly SOPs and maintenance documentation

• Basic knowledge of electrical/electronic topics (e.g., wiring, sensors)