(Senior) Robotics Commissioning & Service Engineer (human)

Neura Robotics; Aachen; On-site; EUR 70,000 - 95,000; Full time

Job summary

Neura Robotics is seeking a Senior Robotics Commissioning & Service Engineer to own the commissioning and maintenance of the 4NE1 humanoid robot, from mechanical integration to ROS2/Linux operations. You will set standards, document processes, and guide junior technicians in a proactive prototype environment.

Ideal candidates have multi-year hands-on experience in mechatronics/robotics, plus training or degrees in related fields, and strong cross-team communication in English (German helpful).

Qualifications

• Several years hands-on experience in commissioning, maintenance, or prototype-building of complex mechatronic/robotic systems.
• Vocational training or degree in mechatronics/electrical/mechanical engineering or equivalent experience.
• Willingness to work hands-on with hardware in a fast-paced prototype environment.
• Strong communication across mechanical and software teams; English fluency and German helpful.

Responsibilities

• Commissioning and maintenance of the humanoid robot 4NE1, including mechanical integration and calibration.
• Operate ROS2/Linux platform and run diagnostic scripts; monitor sessions for AI data collection.
• Set commissioning standards, document processes, and feed input to design teams.
• Mentor junior technicians and serve as escalation point for complex issues.
• Perform fault analysis, reproduce issues, and determine root causes with sound judgment.

Skills

Mechatronics

Troubleshooting

Mechanical hardware

Sensing systems

English fluency

German helpful

Education

Mechatronics / electrical / mechanical engineering degree or equivalent

Tools

ROS2

Linux

Python scripts

Docker

Git

Job description

Building the Gyms Where Physical AI Learns to Work

Physical AI can't be trained on the internet. It has to be trained in the real world - through seeing, hearing and feeling real tasks in real environments. That's what NEURA Gym is about: a global network of physical training centers where robots learn industrial skills directly from the people who've mastered them.

As (Senior) Robotics Commissioning & Service Engineer, you own the commissioning and maintenance of our humanoid robot 4NE1, from mechanical integration and calibration to a fully operational robot on our ROS2/Linux platform. You work within NeuraGym's shared infrastructure alongside MAiRA and MiPA, setting the standards, judgment calls, and escalation point for junior technicians.

Your mission & challenges

Commissioning

• Integrate and calibrate drives, gear/actuator systems, sensors (encoders, IMUs, force/torque sensors, cameras), and fieldbus communication

• Execute bring-up sequences (joint homing, calibration checks) and confirm firmware, sensors, and actuators are healthy before a session

Service & maintenance

• Perform fault analysis across hardware/software; reproduce issues, interpret logs, and isolate root causes

• Exercise sound judgment on fault states - know when to elevate versus reset and continue

• Operate 4NE1 during data-collection sessions, ensuring reliable runs for our AI teams

Technical ownership & leadership

• Set commissioning standards, document processes, and feed structured input into mechanical/software design

• Guide and mentor junior technicians; act as escalation point for complex or undocumented issues

• Work confidently with incomplete documentation in an active prototype environment - you help define the process

What we can look forward to

Experience

• Several years hands-on experience in commissioning, maintenance, or prototype-building of complex mechatronic/robotic systems

• Vocational training, technician qualification, or degree in mechatronics/electrical/mechanical engineering - or equivalent experience

Robotics & mechatronics

• Hands-on experience with actuators, gear systems, and mechatronic assemblies; strong understanding of mechanical assemblies and drive technology

• Troubleshooting mechanical faults (backlash, misalignment, wear) using standard tools (dial indicators, torque wrenches, alignment lasers, oscilloscopes)

• Working knowledge of sensors (encoders, IMUs, force/torque sensors, cameras), fieldbus communication, and robot kinematics/control fundamentals

Software & systems (applied, not developer-level)

You don't need to write production software - just navigate Linux, read logs, and run small scripts.

• Linux/Ubuntu command-line, SSH and remote access to robot compute

• Start, stop, and monitor the ROS2-based stack; recognize when something isn't working to elevate or restart

• Read and adapt existing Python scripts for diagnostics (no software development expected); basic Docker and TCP/IP networking

Commissioning & operations

• Independent bring-up sequences and first-line triage; sound judgment on escalation vs. reset

Nice-to-have

• Experience with EtherCAT · Basic C++ (read/adjust simple code) · Basic Git for firmware/config versioning

Soft skills

• Genuine willingness to work hands-on with hardware in a fast-paced prototype environment

• Structured, well-documented work style; comfortable with autonomy and ambiguity

• Clear communication across mechanical and software teams; fluent in English, German skills are beneficial