Group Lead Robotics Service & Maintenance - NEURAGym (human)

NEURA Robotics; Aachen; On-site; EUR 65,000 - 90,000; Full time

Job summary

Neura Robotics seeks a seasoned Robotics Service/Maintenance Lead to hire, mentor, and drive a high-performance team. You will plan maintenance, manage repairs, and ensure spare parts availability to maximize robot uptime across installations.

As the final technical authority, you will resolve complex assembly issues, enforce quality standards, and feed actionable insights back to design and engineering. Travel for customer sites is expected.

Qualifications

• Completed vocational training as an industrial mechanic, precision mechanic, mechatronics technician, or similar.
• 5+ years in prototype construction or assembly of complex mechanical systems.
• 2+ years as team lead, senior technician, or shift supervisor with direct responsibility for others.
• Deep understanding of mechanical assemblies, actuators, joints, and machine components; able to read technical drawings.
• Experience in robotics, automation, or special-machine construction.
• Strong communicator in German and/or English; bridge shop floor and engineering.
• Willingness to travel for customer installations and commissioning.

Responsibilities

• Hire, develop, and hold a high bar for a team of Robotics Service/Maintenance Technicians.
• Drive robot uptime by planning maintenance schedules, repair workflows, and spare parts inventory.
• Be the final technical call on assembly issues and hardware failures; document and learn from decisions.
• Define assembly quality standards and enforce them across shifts.
• Provide structured feedback to engineering from recurring field issues.
• Build and maintain SOPs, assembly documentation, and onboarding materials.
• Lead technicians on customer site installations and commissioning at trade fairs.

Skills

Mechanical assembly

Team leadership

Reading technical drawings

Robotics/automation

German/English communication

Willingness to travel

SOP documentation

Maintenance coordination

Education

Vocational training in industrial/mechatronics

Job description

Your mission & challenges

• Hire, develop, and hold a high bar for a team of Robotics Service/Maintenance Technicians

• Drive robot uptime as a measurable outcome: plan maintenance schedules, repair workflows, and spare parts inventory so the NeuraGym never stops for preventable reasons

• Be the final technical call on complex assembly issues, recurring faults, and hardware failures — and make sure those decisions are documented and learned from

• Define assembly quality standards and enforce them consistently across every technician and every shift

• Close the loop with engineering: turn recurring field issues into structured, actionable feedback for the mechanical design team

• Build and maintain SOPs, assembly documentation, and onboarding materials that make the team scalable

• Lead technicians on customer site installations and commissioning at trade fairs

What we can look forward to

Must-have

• Completed vocational training as an industrial mechanic, precision mechanic, mechatronics technician, or similar

• 5+ years in prototype construction or assembly of complex mechanical systems

• 2+ years as team lead, senior technician, or shift supervisor with direct responsibility for others' output

• Deep understanding of mechanical assemblies, actuators, joints, and machine components; confident reading of technical drawings

• Experience in robotics, automation, or special-machine construction

• Strong communicator in German and/or English; able to bridge shop floor and engineering

• Willingness to travel for customer installations and commissioning

Nice-to-have

• Hands-on experience with actuators, gear systems, or mechatronic assemblies

• Background writing or improving assembly SOPs and maintenance documentation

• Basic knowledge of electrical/electronic topics (e.g., wiring, sensors)