Global Account Manager (m/w/d)

Kintetsu World Express (Deutschland) GmbH; Düsseldorf; Hybrid; EUR 90,000 - 130,000; Full time

Job summary

Kintetsu World Express (Deutschland) GmbH, a global logistics provider, is seeking a Global Account Manager (m/f/d) to join our EMEA team in Düsseldorf. You will manage strategic international clients, focusing initially on healthcare and life sciences, and represent the EMEA region to clients worldwide.

In this hands-on, sales-oriented role, you will shape client strategy, build relationships with executives across procurement, supply chain and operations, and coordinate cross-border KWE teams

Qualifications

• Extensive experience in strategic account management, business development, or consulting-oriented B2B sales.
• Practical understanding of logistics or another complex international service industry.
• Business acumen, confidence in dealing with high-level decision-makers, and disciplined execution.
• Fluent English and willingness to travel internationally.
• Experience in healthcare logistics is a major advantage.

Responsibilities

• Leading global account strategies and bringing the EMEA perspective to clients served in other regions
• Building trusting relationships in the areas of procurement, supply chain, quality, operations, and management
• Coordinating country and regional teams based on clear client plans, priorities, and actions
• Leading or supporting QBRs, tenders, and negotiations while ensuring sustainable revenue
• Collaborating with the Quality and Operations departments on GDP-sensitive and temperature-controlled solutions for the healthcare sector

Skills

Strategic account management

Business development

Executive communication

B2B sales

Job description

Kintetsu World Express ((株式会社近鉄エクスプレス) is a global company headquartered in Tokyo, Japan, and, with over 18,500 employees at 302 locations in 45 countries, ranks among the world’s leading logistics service providers. Our strengths lie in providing customized, customer-focused transportation and logistics services that meet high quality standards. Our current focus is on air and ocean freight as well as contract logistics. We have been successfully operating in Germany since 1985 and currently have 6 branches with over 200 employees.

We are seeking a Global Account Manager (m/f/d) to join our EMEA team at our Düsseldorf location.

The Role:

Managing strategic international clients, with an initial focus on the healthcare and life sciences sectors. You will manage specific clients worldwide and represent the EMEA region to selected clients based in other regions. A limited number of clients from other industries may also be included. This is a hands-on, sales-oriented position. You will shape client strategy, build relationships with executives, identify growth opportunities, and coordinate the KWE teams.

Tasks:

• Leading global account strategies and bringing the EMEA perspective to clients served in other regions
• Building trusting relationships in the areas of procurement, supply chain, quality, operations, and management
• Coordinating country and regional teams based on clear client plans, priorities, and actions
• Leading or supporting QBRs, tenders, and negotiations while ensuring sustainable revenue
• Collaborating with the Quality and Operations departments on GDP-sensitive and temperature-controlled solutions for the healthcare sector

Qualification:

• Extensive experience in strategic account management, business development, or consulting-oriented B2B sales
• Practical understanding of logistics or another complex international service industry
• Business acumen, confidence in dealing with high-level decision-makers, and disciplined execution
• Fluent English and willingness to travel internationally
• Experience in healthcare logistics is a major advantage

Why this position?

You’ll work across countries, functions, and clients, and have the opportunity to challenge assumptions, help shape solutions, and put strategies into action. This position is ideal for someone who enjoys turning complexity into clarity, keeps track of the numbers, and understands that strong client relationships are built through the successful execution of projects.

Are you interested in joining a motivated team and helping to shape our future growth?