German-Speaking Customer Support – Travel & Hospitality | Greece

RDN Cons

Nürnberg

On-site

EUR 18,000 - 24,000

Full time

13 days ago

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Job summary

100Hires, Inc. seeks German-speaking professionals to join an international Customer Support team in travel and hospitality. You will assist German-speaking customers with reservations, changes, and inquiries, delivering friendly, professional support throughout their journey.

The role offers full-time employment in Greece with relocation support for eligible candidates and initial training. After the training period, there is the possibility to work remotely from within Greece.

Qualifications

  • Fluent German (C1/C2) and good English (B2+).
  • Experience in customer service or hospitality is advantageous.
  • Willingness to relocate to Greece and work flexible shifts.

Responsibilities

  • Assist German-speaking customers with travel and reservation needs via phone, email and chat.
  • Handle reservations, changes, cancellations and general enquiries.
  • Deliver a positive customer experience with empathy and clear information.
  • Use internal systems to manage customer requests and interactions.

Skills

Fluent German (C1/C2)
English (B2+)
Customer-focused
Strong communication
Tech literacy

Job description

Ready for a new professional experience in Greece?We are looking for German speakers to join an international Customer Support team within the travel and hospitality sector.The opportunity includes support for candidates moving to Greece and, following the initial training period, the possibility to work remotely from within Greece.Your RoleYou will assist German-speaking customers with their travel and reservation-related needs, providing friendly and professional support throughout their experience.Support customers via phone, email and chatAssist with reservations, changes, cancellations and general enquiriesHelp resolve customer issues efficiently and professionallyProvide clear and accurate informationHandle different customer situations with empathy and a solution-oriented approachUse internal systems to manage customer requests and interactionsDeliver a positive customer experienceYour ProfileFluent German (C1/C2)Good command of English (B2+)Strong communication and interpersonal skillsCustomer-focused and comfortable helping peopleGood computer literacy and ability to learn new systems quicklyPrevious experience in customer service, hospitality, tourism, retail or another customer-facing role is an advantageMotivated entry-level candidates are also welcomeWillingness to work flexible shifts, including weekends when requiredWillingness to relocate to GreeceWhat You Can ExpectFull-time employment in GreeceRelocation support for eligible candidatesInitial training and ongoing supportPossibility to work remotely from within Greece after the initial training periodInternational and multicultural working environmentCareer development opportunitiesIf you speak German and would like to combine an international career with the opportunity to live and work in Greece, apply now to learn more.
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