German-Speaking Customer Support – Travel & Hospitality | Greece

RDN Cons; Köln; On-site; EUR 24,000 - 32,000; Full time

Benefits offered by this job

Relocation support

Remote work after training

Initial training

Job summary

100Hires, Inc. seeks a German-speaking customer support specialist to assist travelers with reservations and related inquiries. You will communicate via phone, email, and chat, handling changes and cancellations while delivering friendly, accurate information.

Initially based in Greece with relocation support and an introductory training, the role offers potential to work remotely from within Greece after the training period and participation in a multicultural team.

Qualifications

• Fluent German (C1/C2).
• Good English (B2+).
• Strong communication and interpersonal skills.
• Willingness to relocate to Greece.
• Experience in customer service is a plus.

Responsibilities

• Assist German-speaking customers with travel and reservation needs.
• Support customers via phone, email and chat.
• Handle reservations, changes, cancellations and general enquiries.
• Provide clear and accurate information to customers.
• Resolve issues with empathy and a solution-oriented approach.
• Use internal systems to manage customer requests and interactions.
• Deliver a positive customer experience.

Skills

Fluent German

Good English

Strong communication

Customer focus

CRM systems

Tools

CRM systems

Job description

Ready for a new professional experience in Greece?We are looking for German speakers to join an international Customer Support team within the travel and hospitality sector.The opportunity includes support for candidates moving to Greece and, following the initial training period, the possibility to work remotely from within Greece.Your RoleYou will assist German-speaking customers with their travel and reservation-related needs, providing friendly and professional support throughout their experience.Support customers via phone, email and chatAssist with reservations, changes, cancellations and general enquiriesHelp resolve customer issues efficiently and professionallyProvide clear and accurate informationHandle different customer situations with empathy and a solution-oriented approachUse internal systems to manage customer requests and interactionsDeliver a positive customer experienceYour ProfileFluent German (C1/C2)Good command of English (B2+)Strong communication and interpersonal skillsCustomer-focused and comfortable helping peopleGood computer literacy and ability to learn new systems quicklyPrevious experience in customer service, hospitality, tourism, retail or another customer-facing role is an advantageMotivated entry-level candidates are also welcomeWillingness to work flexible shifts, including weekends when requiredWillingness to relocate to GreeceWhat You Can ExpectFull-time employment in GreeceRelocation support for eligible candidatesInitial training and ongoing supportPossibility to work remotely from within Greece after the initial training periodInternational and multicultural working environmentCareer development opportunitiesIf you speak German and would like to combine an international career with the opportunity to live and work in Greece, apply now to learn more.