German-Speaking Billing Service Agent- Relocation to Bulgaria

Cross Border Talents; Düsseldorf; On-site; EUR 30,000 - 42,000; Full time

Benefits offered by this job

Signing bonus

Billing Skills Bonus

Uncapped sales bonus

Monthly meal vouchers

Private health insurance

Multisport card

Hybrid work after 4 months

Job summary

Cross Border Talents is seeking a Billing Service Agent to support German-speaking clients from Sofia, Bulgaria. The role requires handling billing inquiries, ensuring accurate processing, and resolving issues in a dynamic, international environment.

Relocation to Sofia is required; after an initial onboarding period, top performers may move to a hybrid work arrangement. The package includes a signing bonus, bonuses for billing skills, meal vouchers, private health insurance, and a Multisport

Qualifications

• German language proficiency (written and spoken)
• Strong communication and customer-handling skills
• Attention to detail with billing data
• Willingness to relocate to Sofia, Bulgaria and work on-site

Responsibilities

• Handle billing-related enquiries from German-speaking customers
• Support and manage billing processes accurately and on time
• Resolve billing issues and provide clear, professional explanations to customers
• Identify sales opportunities during customer interactions
• Maintain accurate records in line with client procedures and quality standards

Skills

German language

Customer handling

Attention to detail

Willing to relocate

Job description

We are currently recruiting for an exciting opportunity within the business services industry, supporting an international project focused on the German-speaking market. As a Billing Service Agent based in Sofia, you will play a key role in managing billing processes for clients and will use your German language skills every day in a dynamic, international environment.

Key Responsibilities

• Handle billing-related enquiries from German-speaking customers
• Support and manage billing processes accurately and on time
• Resolve billing issues and provide clear, professional explanations to customers
• Identify sales opportunities during customer interactions
• Maintain accurate records in line with client procedures and quality standards

Requirements

• Proficiency in German (written and spoken)
• Strong communication and customer-handling skills
• Attention to detail and comfort working with billing data
• Willingness to relocate to Sofia, Bulgaria and work on-site

What's on Offer

• Competitive base salary
• Signing bonus
• Billing Skills Bonus
• Uncapped sales bonus potential
• Monthly meal vouchers
• Private health insurance
• Fully covered Multisport card
• Opportunity to move to hybrid work after 4 months for top performers
• Structured onboarding, continuous learning and long-term career development

Relocation Package

• 2 weeks of free accommodation on arrival
• Flight ticket support

Location

Sofia is the capital and largest city of Bulgaria, known for its rich history, vibrant culture and affordable cost of living.