German Customer Support: Lisbon

Cbtalents; Essen; On-site; EUR 15,000 - 17,000; Full time

Benefits offered by this job

Meal allowance

Health insurance from day 1

Accommodation provided (relocation)

Job summary

Cbtalents is seeking a German-speaking Customer Support agent in Lisbon, Portugal. The 6-month contract runs Monday–Friday, 08:00–17:00 (Portugal time). Base salary is 1100€ paid over 14 months, plus a 75€ monthly complexity bonus for 12 months and a meal allowance of 7.63€ per working day.

Health insurance starts from day 1; relocation offers accommodation (shared) up to 12 months. No flight reimbursement from December onward. Documents accepted include EU ID or Residence card.

Job description

About the job German Customer Support: Lisbon

• Role: Customer Support

Location: Lisbon, Portugal

Contract: 6 months

Schedule:

Monday–Friday (including Portuguese bank holidays)

08:00–17:00 (Portugal time)

Salary & Bonuses

Base salary: 1100€ paid over 14 months
Portugal standard: 12 months + holiday + Christmas

Complexity bonus: 75€ per month for 12 months

Performance bonus: N/A

Paid monthly over the first year (1/12 each month)

Conditional:

Must have <6% unjustified absenteeism the previous month

Not guaranteed salary (important — HR usually stresses this)

Retention bonus:

None from December onwards for Search Engine & Website Solutions projects

Meal allowance: 7.63€ per working day

Health insurance:

From day 1 (you pay monthly at first)

Documents Accepted

One of the following:

EU ID

Residence card

Relocation (Important)

Accommodation provided (shared, up to 12 months) only if relocating

No flight ticket reimbursement from 1 December onwards