German Customer Support: Lisbon

Cbtalents; München; Vor Ort; EUR 15.000 - 19.000; Vollzeit

Benefits dieser Stelle

Health insurance

Accommodation provided (relocation)

Zusammenfassung

Cbtalents in Lisbon is seeking a German-speaking Customer Support agent for a 6-month contract. The role covers inbound customer inquiries and support tasks during Portugal business hours.

The package includes a base salary of 1100€ per month paid over 14 months, plus a 75€ monthly complexity bonus and a daily meal allowance. Health insurance starts from day one.

Qualifikationen

• Experience in customer support environments.

Kenntnisse

Customer support

Jobbeschreibung

About the job German Customer Support: Lisbon

• Role: Customer Support

Location: Lisbon, Portugal

Contract: 6 months

Schedule:

Monday–Friday (including Portuguese bank holidays)

08:00–17:00 (Portugal time)

Salary & Bonuses

Base salary: 1100€ paid over 14 months
Portugal standard: 12 months + holiday + Christmas

Complexity bonus: 75€ per month for 12 months

Performance bonus: N/A

Paid monthly over the first year (1/12 each month)

Conditional:

Must have <6% unjustified absenteeism the previous month

Not guaranteed salary (important — HR usually stresses this)

Retention bonus:

None from December onwards for Search Engine & Website Solutions projects

Meal allowance: 7.63€ per working day

Health insurance:

From day 1 (you pay monthly at first)

Documents Accepted

One of the following:

EU ID

Residence card

Relocation (Important)

Accommodation provided (shared, up to 12 months) only if relocating

No flight ticket reimbursement from 1 December onwards