German Customer Service Specialist in Malta ASAP

CBTalents; Berlin; Vor Ort; EUR 30.000 - 40.000; Vollzeit

Zusammenfassung

An international travel support company is seeking a German-speaking Customer Success Specialist to join their team in Malta. This full-time role involves providing professional support to German-speaking customers, handling travel booking inquiries, and collaborating with an international team. Candidates should have native-level German and strong English skills, along with great communication abilities. Benefits include comprehensive training, health insurance, and a relocation bonus to help you transition smoothly to Malta.

Leistungen

Relocation Bonus

Health insurance after 6 months

Mobile phone plan benefits

Gym membership discounts

Access to an on-site canteen

Staff discounts at 50 local businesses

Qualifikationen

• Native-level German language skills.
• Strong English proficiency at C1 level.
• Excellent communication and people skills.
• Flexibility for rotating shifts including weekends.
• Customer service experience is a plus.

Aufgaben

• Provide professional support to German-speaking customers.
• Assist with travel bookings and post-trip care.
• Handle calls, chats, and emails with efficiency.
• Log and update customer interactions in the CRM system.
• Collaborate with an international team to meet service goals.

Kenntnisse

Native-level German

Strong English (C1)

Great communication skills

Customer service experience

Flexibility for rotating shifts

Jobbeschreibung

Relocate to Malta German-Speaking Customer Success Specialist Wanted!

Sector: Global Travel Project

Location: Malta (On-site)

Schedule: Full-time (40 hours / week) Rotating shifts between 8 AM 7 PM

Start Date: ASAP

Relocation Bonus Available!

Looking for a fresh start in the sun

Join a leading international company supporting one of the worlds top travel platforms and well help you make the move to Malta with a relocation bonus to get you settled in!

We're on the lookout for German-speaking Customer Success Specialists who are ready to grow their careers in an exciting multicultural environment while enjoying the Mediterranean lifestyle.

What Youll Do :

Provide friendly and professional support to German-speaking customers

Assist with travel bookings questions and post-trip care

Handle calls chats and emails with efficiency and empathy

Log and update customer interactions in the CRM system

Work closely with a diverse international team to meet service goals

What Youll Bring :

Native-level German and strong English (C1)

Willingness to relocate to Malta (well support you!)

Great communication and people skills

A flexible approach to working rotating shifts including weekends

Customer service experience is a bonus but full training is provided

A love for travel and working in a global environment

What Youll Get :

Relocation Bonus to help with your move

A supportive international team culture

Comprehensive training we prepare you to succeed

Clear career growth paths and internal opportunities

Health insurance after 6 months

Mobile phone plan benefits

Gym membership discounts

Access to a healthy on-site canteen

Monthly events and team activities

Free on-site parking

Staff discounts at 50 local businesses

Ready to make Malta your new home and start an exciting role in the travel industry

Apply now by sending your CV to your Mediterranean adventure starts here!

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Key Skills

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Employment Type : Full Time

Experience : years

Vacancy : 1