German Customer Service Representative - Relocate Abroad

Cbtalents; Hamburg; Vor Ort; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

A customer service company is hiring a German-speaking Customer Service Representative to relocate and support international clients. Responsibilities include providing service via phone and email, assisting with inquiries, and escalating issues. Candidates should be fluent in German and English with excellent communication skills. The role offers a competitive salary, relocation package, and professional development opportunities.

Leistungen

Competitive monthly salary plus 2 extra months

Relocation package

Health coverage

Comprehensive training

Opportunities for advancement

Free online language courses

Qualifikationen

• Fluency in German and English.
• Customer-focused with a positive empathetic attitude.
• Basic computer literacy and comfortable with CRM systems.

Aufgaben

• Provide high-quality customer service to German-speaking clients.
• Assist customers with inquiries regarding products and services.
• Escalate unresolved issues to appropriate departments.

Kenntnisse

Typing

Data Entry

Customer Service

Basic Math

Computer Skills

Windows

Banking

Upselling

Pricing

Sanitation

Cash Handling

Stocking

Jobbeschreibung

Overview

THIS IS NOT A REMOTE JOB. IT INVOLVES RELOCATION. THERE IS NO PERMANENT ACCOMMODATION PROVIDED.

Locations: Bulgaria, Greece, Portugal or Malta.

Work Model: On-site

Required Languages: German English

About the Role

We are hiring a German-speaking Customer Service Representative to relocate and support an international brand abroad! We are looking for individuals who excel in communication and problem-solving and who have a strong work ethic to ensure excellent customer satisfaction.

Responsibilities

1. Provide high-quality customer service to German-speaking clients via phone, email and chat.
2. Assist customers with inquiries regarding products, orders, services, billing and technical issues.
3. Escalate unresolved issues to appropriate internal departments when necessary.

Requirements

1. Fluency in German and English.
2. Customer-focused with a positive empathetic and professional attitude.
3. Basic computer literacy and comfortable with CRM systems or support tools.

Benefits

1. Competitive monthly salary plus 2 extra months of salary per year.
2. Relocation package.
3. Health coverage and various employee benefits.
4. Comprehensive training provided by certified trainers.
5. Opportunities for professional development and career advancement.
6. Special events and corporate social responsibility initiatives.
7. Free online language courses.

Key Skills

Typing, Data Entry, Customer Service, Basic Math, Computer Skills, Windows, Banking, Upselling, Pricing, Sanitation, Cash Handling, Stocking

Employment Type: Full Time

Experience: years

Vacancy: 1