General Manager-Berlin

Moose Knuckles Canada; Berlin; Vor Ort; EUR 65.000 - 90.000; Vollzeit

Zusammenfassung

Moose Knuckles Canada seeks an experienced General Manager to lead our store’s performance, staff development, merchandising, and customer experience. You will drive sales growth, manage payroll, and uphold Moose Knuckles’ distinctive brand standards.

You will recruit, train and lead a team, ensuring operational excellence and exceptional service in a fast-paced, high-volume environment. A proactive leader who embodies inclusivity and teamwork will thrive here.

Qualifikationen

• 3–5 years of retail management experience as a Store or General Manager.
• Excellent leadership skills, including strategic planning, strong communication and teamwork.
• Dynamic, customer oriented.
• Experience with high volume brands.
• Proven analytical skills.
• Professional attitude and behavior; versatile, proactive and the ability to work under pressure.

Aufgaben

• Identify and implement strategies to achieve and exceed business goals & targets.
• Oversee customer service standards to the highest level.
• Take responsibility for productivity and profitability of the store including sales growth, staffing and inventory results.
• Understand and comply with company policy, procedures and operations.
• Maintain security and safety awareness within the store.
• Manage controllable expenses, including payroll.
• Hire, train, motivate, build and develop associates and managers.
• Lead Moose Knuckles culture with all team members and hire with strong communication and service.
• Ensure staff are treated professionally and respectfully.
• Honor Moose Knuckles values of diversity and inclusion.

Kenntnisse

Leadership

Strategic planning

Communication

Teamwork

Analytical skills

Customer oriented

Retail mgmt experience

Jobbeschreibung

We believe in inclusion, we believe in self-expression, we believe in no judgement and we believe in individualism.

WHO WE ARE

We are bold, we are tenacious, we are courageous and brave.

We are a cast of characters;

We embrace our differences and we share our likenesses.

Moose Knuckles is looking for an experienced and driven General Manager to lead our crew. As the General Manager, you will be responsible for the overall performance of the store, including sales performance; recruitment, motivation and development of staff; store merchandising and visual presentation; expense and payroll controls, along with creating a unique and exceptional customer experience with the Moose Knuckles philosophy.

Some of What You’ll Do:

Managerial Responsibilities

• Identify and implement strategies and initiatives to achieve and exceed business goals & targets
• Oversee and maintain the customer service standards to the highest possible level, offering
• Take responsibility for productivity and profitability of the store including sales growth, staffing and inventory results

Operational Responsibilities

• Understand and comply with all company policy, procedures and operations
• Maintain the highest level of security and safety awareness within the store
• Manage all controllable expenses, including the allocation of payroll

Leadership Responsibilities

• Hire, train, motivate, build and develop associates, key holders, assistant & associate managers
• Lead and role model the Moose Knuckles culture with all team members with a high level of sensitivity to hiring people who have strong communication skills and deliver the highest level of service to our customers
• Demonstrate teamwork within store and ensure that staff is treated professionally and respectfully
• Honor Moose Knuckles values of diversity and inclusion in every area of the business

Some of What You’ll Need:

• 3-5 years of retail management experience as a Store or General Manager
• Excellent leadership skills, including strategic planning, strong communication and teamwork
• Dynamic, customer oriented
• Experience with high volume brands
• Proven analytical skills
• Professional attitude and behavior; versatile, proactive and the ability to work under