Founding Key Account Manager

Free resume; Berlin; Hybrid; EUR 72,000 - 90,000; Full time

Job summary

Kuro is building the AI foundation for construction and is seeking a Founding Key Account Manager to scale strategic relationships with its largest customers. You will own long-term partnerships, drive expansion opportunities, and shape the key account function from the ground up.

You’ll collaborate with Lea (CEO) and cross-functional teams in GTM, Customer Success, and Product to define strategy, pricing, and a repeatable expansion motion across European clients.

Qualifications

• 5+ years of enterprise key account management experience.
• Proven experience selling complex technical products, platforms, or enterprise software to large corporations.
• Strong relationship-building skills with a track record of long-term loyalty.
• Ability to build from scratch in an early-stage environment with discipline to scale expansion.
• Passion for understanding customers' businesses; construction/AI experience is a plus.

Responsibilities

• Own the relationship with C-level and operational stakeholders at Kuro’s largest customers.
• Build strategic account plans and identify expansion opportunities across projects and units.
• Set up Kuro’s key account management from the ground up with playbooks, tools and reviews.
• Define pricing and packaging with the CEO and GTM leads to enable expansion.
• Turn customer feedback into clear product priorities and new module opportunities.

Skills

Key account mgmt

Strategic planning

Enterprise sales

German & English

Relationship building

Tools

Salesforce

HubSpot

CRM software

Job description

Job Description

tl;dr

After 14 years in construction tech, Lea & Jonas are building the AI foundation for the construction industry

6 of the 20 largest construction companies in the German-speaking region already rely on Kuro every day, representing over €40bn in combined annual construction volume

Construction has some of the most complex, unstructured data you can throw at an LLM. At Kuro, you can tackle some of the hardest problems in applied AI every day

Curious about the bigger engineering challenge? Explore the vision and open problems at kuro.build

About us

Lea and Jonas scaled two of Europe's leading construction tech companies - Capmo and alcemy - and saw firsthand the challenges holding the industry back. Now they're tackling the root cause: the 50% of construction work still lost to manual data handling.

Kuro is building the AI foundation for construction. We're reimagining how construction professionals get work done and make decisions by leveraging AI to augment back-office workflows and make core data accessible. We are not pursuing marginal improvements, but a step change for construction.

After one year on the market, the biggest construction enterprises in DACH with a combined annual construction volume of >€40 billion use Kuro every day to automate workflows and make faster, better decisions. We’ve built a strong base but we are only getting started. The biggest construction players in the world all at a billion revenue scale started where we are deeply embedded in the core back-office workflows. Backed by an €10 million seed round, we are going after this opportunity but we think in the age of AI you can capture 10x of that.

We are 15 people based in Berlin. You will join a group of technical ex-founders and builders who are ambitious and kind.

As our Founding Key Account Manager, you'll grow and deepen relationships with Kuro's largest customers while building our key account management function from the ground up. You'll own the strategy and execution of turning customer relationships into long-term partnerships, ensuring customers realize measurable value from Kuro while identifying and driving opportunities for expansion.

You’ll work closely with Lea, our CEO & Co-Founder, as your main partner on key account strategy, and alongside our GTM, Customer Success and Product teams. Together, you’ll shape how we manage strategic accounts, unlock expansion and build lasting customer partnerships, and lay the foundation for a key account function that scales with Kuro.

What You'll Do

Own the relationship: Become the trusted partner to C-level and operational stakeholders at Kuro’s largest customers, and build multi-threaded relationships across projects, teams and business units.

Own the expansion: Build strategic account plans, identify where Kuro can expand into new projects, teams, business units and modules, and run upsell deals end to end, from discovery to signature.

Company level: Kuro

Build the function: Set up Kuro’s key account management from the ground up. That means playbooks, tools, account reviews and a clear handover model with Customer Success, so expansion becomes a repeatable engine rather than a set of one-off deals.

Shape monetization: Define pricing and packaging together with Lea (CEO) and Leo (GTM) so customers can easily expand their use of Kuro.

Be the voice of the customer: Turn what you hear in your accounts into clear product priorities and new module opportunities, together with Product.

Your Profile

5+ years of enterprise key account management experience, with a proven track record of growing strategic accounts and consistently exceeding revenue targets.

Proven experience selling complex technical products, platforms, or enterprise software to large corporations, with the ability to uncover expansion opportunities others might miss.

Strong relationship-building skills, with a track record of becoming a trusted partner to customers and delivering measurable value that earns their long-term loyalty.

Comfortable building from scratch in an early-stage environment, while bringing the structure, commercial discipline, and experience needed to scale a repeatable expansion motion.

Passion for understanding customers' businesses and workflows, with a willingness to become a domain expert in the construction industry. Experience in construction, AI, or selling into traditional industries is a strong plus.

Fluent in German and English, with the ability to communicate confidently with senior stakeholders and navigate complex enterprise organizations. Additional European languages are a plus.

Why Kuro

You are joining Kuro when it matters most. The product is live, our customers are using it daily, but their journey with Kuro has only started, and you can shape it from the get-go. There is no playbook, the world is changing at an unprecedented speed, and you can shape how one of the most critical industries around the globe wins in this new era.

The process

Talent Acquisition Call - Intro, fit, motivation & logistics (30 min)

Impact Call: Deep dive & Get to know Product (45 min)

Challenge: A time-boxed challenge (≤4 hours)

Challenge review and deep dive (60 minutes)

Remote full-time en 80,000–100,000 USD/yr