Founders Associate – Commercial Operations

Mirantus; Berlin; On-site; EUR 20,000 - 26,000; Full time

Job summary

Mirantus in Berlin seeks a Founders Associate – Commercial Operations (Internship) to work directly with the CCO on high-impact commercial initiatives across onboarding, rollout and account development.

From day one you own workstreams, partner with Sales, Operations, Product and Medicine, and help turn insights into improvements while gaining hands-on exposure to the full commercial cycle.

Qualifications

• Degree in business, economics, engineering or related field.
• First experience in startups, consulting, sales, customer success, business development or similar fast-paced environment.
• Strong analytical and structured problem-solving skills.
• High agency and a strong sense of ownership—drive topics independently.

Responsibilities

• Work closely with the CCO on high-priority commercial and operational initiatives.
• Own workstreams across onboarding, rollout, and account development.
• Support the launch of new customers and locations, coordinating stakeholders for smooth implementation.
• Identify issues, gather feedback, and turn insights into concrete improvements for customer satisfaction.
• Support sales initiatives from prospect research to customer meetings and follow-ups.
• Analyze customer performance, rollout progress, and KPIs to identify growth opportunities.
• Improve processes across sales, onboarding, customer success and operations.
• Collaborate cross-functionally with Sales, Operations, Product and Medicine to move projects forward.

Skills

Analytical thinking

Ownership

Strong communication

German fluent

English proficient

Education

Bachelor’s degree in business/economics/engineering or related field

Job description

We're building MIRA, the AI-powered platform for specialist eyecare. Mirantus connects local screening locations with specialist ophthalmologists, making high-quality eyecare more accessible across Europe. As we continue to grow, we're looking for a Founders Associate – Commercial Operations (Internship) to work closely with our CCO and commercial team on the initiatives that drive customer success, rollout, and growth. This is not a traditional internship. You will take on real responsibility from day one, own workstreams independently, and work directly on the topics that shape how we acquire, launch, and grow our customers.

What You'll Do

• Work closely with the CCO on high-priority commercial and operational initiatives
• Own workstreams across customer onboarding, rollout, and ongoing account development
• Support the launch of new customers and locations, coordinating internal and external stakeholders to ensure smooth implementation
• Help drive customer satisfaction by identifying issues, gathering feedback, and turning insights into concrete improvements
• Support sales initiatives, from prospect research and preparation to customer meetings and follow-up
• Analyze customer performance, rollout progress, and commercial KPIs to identify opportunities for growth
• Improve processes across sales, onboarding, customer success, and commercial operations
• Work cross-functionally with Sales, Operations, Product, and Medicine to solve customer challenges and move projects forward
• Step into new topics quickly and take ownership wherever the commercial organization needs support

Your Profile

• Currently pursuing or recently completed a degree in business, economics, engineering, or a related field with a strong academic track record
• First experience in startups, consulting, sales, customer success, business development, operations, or another fast-paced environment
• Strong analytical and structured problem-solving skills
• High agency and a strong sense of ownership — you take responsibility and push topics forward independently
• Strong communication skills and confidence working directly with customers and senior stakeholders
• Comfortable combining analytical work with hands‑on execution
• Customer-oriented mindset and a strong interest in understanding what drives satisfaction and long-term partnerships
• Fast learner who adapts quickly to changing priorities
• Fluent German and proficient English

Why Mirantus?

Founded by serial entrepreneurs with backgrounds in McKinsey and medicine at Harvard, Mirantus is VC-backed, growing rapidly, leading ophthalmology telemedicine, and working with the largest players in the optical industry. You will work closely with our CCO and be directly involved in how we win, launch, and grow customers. You won't just support from the sidelines; you will own workstreams, interact directly with customers, and see the impact of your work on commercial performance. You'll get hands‑on exposure to the full commercial journey: from sales and onboarding to rollout, customer satisfaction, and account growth. For someone who wants to learn quickly, take on significant responsibility, and understand how a fast-growing startup scales its commercial organization, this role offers a steep learning curve and substantial ownership from day one.